You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

e-mail about a fraudulent purchase

I received and e-mail from the 'Apple Store' claiming I made an app purchase for Clash of Clans and stating it was a invoice cancellation. I never tried purchased this App at all. Believe it is as fake Apple address to.

User uploaded file

Posted on Jul 14, 2017 3:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2017 4:51 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Jul 15, 2017 4:51 AM in response to LindsayD14

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

Jul 15, 2017 4:52 AM in response to LindsayD14

Those emails are unfortunately fairly common phishing attempts to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following to determine if it is a real charge, what it is for, and to report a problem: See your purchase history in the iTunes Store on a Mac or PC - Apple Support

e-mail about a fraudulent purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.