Cannot Change my Region "At This Time?"

Question

Cannot Change my Region "At This Time?"

Hey guys,

I have been in London for this year and switched my apple ID to UK accordingly. On Monday, I am going to leave London for good so I have closed all my bank accounts here. Therefore, I would like to change my Apple ID to my country so that I can put my other credit card as the payment method. I followed iTunes>View Apple ID>Country Region. However, when I do that I see a screen saying that "you cannot change the store front information for your account at this time."

I do not have any valid subscriptions. Therefore, I am really puzzled why it does not let me to change my country.

Can you guys help me to find out what is preventing me to change it?

I am going to put a screenshot in a few minutes.

Edit: Screenshot added.

Posted on Jul 15, 2017 10:43 AM

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Answer 1

Jul 15, 2017 11:16 AM in response to luciuscornelius

Additionally, although I put my paypal account which should be working in the UK as well, overtime I try to download something the phone prompts verification of payment information. When I verify it, it turns back to apple store and, again, prompts verification. Clearly, there is something wrong but I have no clue.

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Answer 2

Jul 29, 2017 8:37 PM in response to luciuscornelius

i have the same problem verification of payment information. When I verify it, it turns back to apple store and, again, prompts verification. Tried changing the location so i can change my address to texas. but can't chaneg my location. i think i am gonna make a new id i guess.

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Answer 3

Rysz

Level 8

44,449 points

Jul 29, 2017 8:51 PM in response to luciuscornelius

Before you can change your region you need to settle all outstanding bills (if you have any). To switch countries, you need to have a payment method from that country. iTunes may also check your actual physical location, that's why it's generally easier to change countries once you move then. Regarding PayPal, it's acceptable only if connected to a valid credit card, not if it's connected to a checking or a savings account.

If you still have issues, you'll need to contact iTunes Store support directly.

iTunes - Official Apple Support

Change your iTunes Store, iBooks Store, or App Store country or region - Apple Support

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Answer 4

Nov 4, 2017 5:22 PM in response to luciuscornelius

How I change region?

you cannot change the storefront information for your account at this time

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