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User profile for user: Drumwiz
Drumwiz Author
User level: Level 1
15 points

Contact Photos in Messages Not Showing

Recently switched to an iPhone 7 Plus and my contact photos in Messages aren't showing up. They are just grayed out with the person's initials. However when I go to a contact in the Contacts app it shows their photo. It's just not getting pulled into iMessage for some reason.


I've tried:


  • Rebooting
  • Turning 'Show Contact Photos' on/off
  • Turning iMessage on/off
  • Turning my contacts from iCloud on/off
  • Signing in/out of iCloud
  • Device is already in Standard display mode (not Zoom)
  • Hard quitting Messages app


What else can I try?

iPhone 7 Plus, iOS 10.3.2

Posted on Jul 15, 2017 11:11 AM

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User profile for user: Drumwiz
Drumwiz Author
User level: Level 1
15 points

Posted on Jul 15, 2017 2:26 PM

Figured it out. I had contacts synced from my gmail account and work exchange account, which had duplicate versions of the same contacts. Turned those off and the photos are back.

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Contact Photos in Messages Not Showing

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