Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I am getting a lot of junk email on my Hotmail account on my iPhone. I do not open and put in junk folder, but will get another email from same sender. Is there any way to increase junk mail filters on iPhonE and why can't it "learn" that some mail is junk?
iPhone 6, iOS 10.3.2
You're not dumb, if anyone is, it's Hotmail (not a fan).
If you go into the iOS Mail app, you'll see your Hotmail account under "Mailboxes", if you scroll down you should see it again. (See picture). The second version of it is the actual layout/organization from Hotmail direct whereas the first list you see is the Mail app trying to sort.
You should find a junk mail folder in here:
I don't understand. If Hotmail is filtering, and I don't see these emails on my Hotmail account when I log in directly, why are they showing up on my iPhone? Sorry I'm dumb!
If you were using an iCloud email instead of hotmail it would quickly learn that the emails coming from that sender are junk. However the hotmail account doesn't seem so quick to react. I would suggest contacting hotmail support for additional help.
FinePok
Hotmail is not supported directly through Apple; as with most mail clients, iOS Mail only houses the messages that come from your email provider (Hotmail/Outlook, Yahoo, Gmail, etc).
You more than likely won't see that changing - Hotmail uses their own system to define "junk" and afterwards it's sent to your phone to be displayed.
Perhaps, using an iCloud.com, a me.com, or mac.com email, Apple may change their "junk" filter, but again that would be at their system level and not on your phone as it's only your phone's job to display.
I don't have the same problem when I log into my Hotmail account directly - just the mail coming into my iPhone.
Hotmail junk email on iPhone
