Macbook air is frozen stuck help

Question

Applexd123 Author

Level 1

8 points

Macbook air is frozen stuck help

Hi guys

Im literally stuck on my macbook air

I think finder is stuffing up my laptop

Whenever i click somewhere on my background my screen flashes.

I can open any apps except for spotify,finder,itunes,safari and chrome.

Everytime i try to open these apps, my screen flashes and says "_____ quit unexpectedly. Click reopen to open the application again, Click report to see more detailed information and send a report to Apple"

Oh and i also cant open system preferences.

What to do?

This message keeps popping up everytime i restart the computer " The last time you opened Finder, it unexpectedly quit while reopening windows. Do you want to reopen its windows again"

Help me 😟

OS X Yosemite (10.10.4)

Posted on Jul 17, 2017 4:57 AM

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Answer 1

macjack

Level 10

111,242 points

Jul 17, 2017 5:34 AM in response to Applexd123

Try starting in Safe Mode and see if the problem still occurs?

Use safe mode to isolate issues with your Mac - Apple Support

Restart holding the "shift" key.

(Expect it to take longer to start this way because it runs a directory check first.)

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Answer 2

Applexd123 Author

Level 1

8 points

Jul 17, 2017 5:29 AM in response to Ella Fitzgerald

that really didnt help

When i try to quit programs "finder" on the left hand side keeps popping up and then my screen flashes and has this message The last time you opened Finder, it unexpectedly quit while reopening windows. Do you want to reopen its windows again"

i cant do anything...

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Answer 3

macjack

Level 10

111,242 points

Jul 17, 2017 6:10 AM in response to Applexd123

Restart normally. Since Safe Mode runs a disk repair and cleans out caches, it may have resolved itself. If not, you need to find the culprit in your normal account. First try removing all Login Items and test. System Preferences > Users and Groups > Login Items. Use the ➖ button to remove them, you can always add them back later. The next step would be to remove Browser Extensions. Safari menu > Preferences > Extensions.

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Answer 4

Applexd123 Author

Level 1

8 points

Jul 17, 2017 6:23 AM in response to macjack

hey dude i really wanna thank you for your help

its all fixed

Do you know what caused this?

The finders app just screwed my computer my god

Also does this got to relate the fact that i had barely any space in my harddrive?

I have 2 gbs left now after trashing some files

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Answer 5

macjack

Level 10

111,242 points

Jul 17, 2017 6:31 AM in response to Applexd123

The lack of free space could have easily caused it. Create more free space by moving some of your larger data files off onto removable media. The rule of thumb is no less than 15% free space. The more free space the more efficiently your OS will run.

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Answer 6

Jul 17, 2017 4:59 AM in response to Applexd123

Hello, take a look at this article to solve the problem http://www.macworld.co.uk/how-to/mac/how-fix-frozen-mac-3426075/

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Answer 7

Applexd123 Author

Level 1

8 points

Jul 17, 2017 6:02 AM in response to macjack

Hi so i just did safe mode everythign seems fine however when i use google chrome the browser keeps shaking LOL

what to do?

Also What do i do now if everything is normal in safe mode ???

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