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Wrist burn from Apple Watch

I have a wrist burn from my applewatch .can someone help me?

iPhone 5, Windows 7

Posted on Jul 18, 2017 1:46 PM

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Question marked as Best reply

Posted on Jul 18, 2017 2:36 PM

Hi


If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch or band, Apple recommends that you remove your Apple Watch and consult a doctor / physician before wearing it again.


Skin reactions can be a result of various causes including:


  • Allergies (eg to nickel).
  • Extended exposure to irritants (eg soap or sweat).
  • Environmental factors.
  • Wearing the band too tightly or too loosely.


More information, including tips from Apple:



If you are concerned that your Apple Watch may have experienced above normal operating temperatures, then follow the instructions here:


Keep Apple Watch within acceptable operating temperatures - Apple Support


If you are concerned about a potential hardware defect, then contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Apple Watch Service Answer Center - Apple Support

1 reply
Question marked as Best reply

Jul 18, 2017 2:36 PM in response to beckygee

Hi


If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch or band, Apple recommends that you remove your Apple Watch and consult a doctor / physician before wearing it again.


Skin reactions can be a result of various causes including:


  • Allergies (eg to nickel).
  • Extended exposure to irritants (eg soap or sweat).
  • Environmental factors.
  • Wearing the band too tightly or too loosely.


More information, including tips from Apple:



If you are concerned that your Apple Watch may have experienced above normal operating temperatures, then follow the instructions here:


Keep Apple Watch within acceptable operating temperatures - Apple Support


If you are concerned about a potential hardware defect, then contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Apple Watch Service Answer Center - Apple Support

Wrist burn from Apple Watch

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