Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can someone schedule me an appointment

Could someone schedule me an appointment, I would like to have my iPad reset because I forgot the password

Posted on Jul 19, 2017 5:21 AM

Reply

Top-ranking reply

Level 5

5,702 points

Posted on Jul 19, 2017 5:25 AM

Hi. This is user to use forum. Which password you forgot? The passcode and your device is disabled or Apple id?

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

https://iforgot.apple.com/appleid

View in context

2 replies

Sort By:

Top-ranking reply

Level 5

5,702 points

Jul 19, 2017 5:25 AM in response to brittanyfrommi

Hi. This is user to use forum. Which password you forgot? The passcode and your device is disabled or Apple id?

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

https://iforgot.apple.com/appleid

Reply

Level 10

334,282 points

Jul 19, 2017 5:24 AM in response to brittanyfrommi

You shouldn't need a Genius Bar appointment, you should be able to use these instructions to reset the iPad : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you do want a Genius Bar appointment you will have to make it yourself, we (i.e. fellow users) can't do it yourself e.g. Genius Bar Reservation and Apple Support Options - Apple

Reply

Can someone schedule me an appointment

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up