genius bar appointment

Download the Apple Support app from the App Store, but calling your local store might be easier.

10/24/2017

i feel your pain. Forty minutes searching so i could cancel a Genius Bar appointment. I got on a chat and she was so unhelpful it was patetic. So i called and after four minutes i was able to talk to a human being from the USA. He said you can make a Genius Bar appointment via Safari on a Chat, you call support or have them call you. The only other way is with Apple Support App on a iphone or ipad.

Apple needs to put that up front on a support page so we do not have to wander the wilderness for so long. Apple support has really gone down hill lately.

Yes. I need a Genius Bar appt

See: https://www.apple.com/retail/geniusbar/

I need a genius apt in Northridge store

Read the posts in this thread, your answer is there.

Get the ios Apple Support app, thats about the only way now.