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User profile for user: CaptBobB
CaptBobB Author
User level: Level 1
56 points

genius bar appointment

How do I make a Genius Bar Appointment online? I keep being to directed to a support page that does not have making a Genius Bar appointment as an option. Is it best to just call the store?

iPad Air Wi-Fi, Cellular

Posted on Jul 19, 2017 5:24 PM

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User profile for user: Rysz
Rysz
User level: Level 8
44,421 points

Posted on Jul 27, 2017 4:04 PM

Download the Apple Support app from the App Store, but calling your local store might be easier.

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7 replies
User profile for user: MikeRH
MikeRH
User level: Level 1
9 points

Oct 24, 2017 2:12 PM in response to CaptBobB

10/24/2017

i feel your pain. Forty minutes searching so i could cancel a Genius Bar appointment. I got on a chat and she was so unhelpful it was patetic. So i called and after four minutes i was able to talk to a human being from the USA. He said you can make a Genius Bar appointment via Safari on a Chat, you call support or have them call you. The only other way is with Apple Support App on a iphone or ipad.


Apple needs to put that up front on a support page so we do not have to wander the wilderness for so long. Apple support has really gone down hill lately.

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genius bar appointment

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