Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I have a question. My phone sounds like it's underwater when I call people. I looked it up and it says I need a new microphone. It wasn't my fault. I was in the middle of a Skype call when it cut out. My friend said they couldn't hear me. My mom can't hear me when she calls and neither can my dad. If I contact Apple support would they charge me. It's been after the 90 day mark
Hi
Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making another Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support
If you are currently using Voice over LTE (VoLTE), then turning it off may help to improve the sound quality during calls:
If call quality improves as a result of making the change, contact your carrier for assistance with the issue.
More information:
Hi
Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making another Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:
Get help with the microphones on your iPhone, iPad, and iPod touch - Apple Support
If you are currently using Voice over LTE (VoLTE), then turning it off may help to improve the sound quality during calls:
If call quality improves as a result of making the change, contact your carrier for assistance with the issue.
More information:
Apple will have to determine the issue cause and if there is a cost to repair or a cost for support. Go to Contact Apple Support and they can help and give you the information you need. No onre here can speak on behalf of Apple.
My phone sounds like it's underwater when I call people.
