Why is my keyboard on my iPhone messed up?

I dropped my phone while I was riding a hoverboard as my friend had ran into me. i'd say it was a pretty hard hit on cement and it flew a couple feet away.After I picked it up there were lines on the screen, but it disappeared after I restarted it. Now my keyboard is going all crazy with some keys unresponsive and if I hit some keys the letters just triple even though I only hit it once. Please help thank you very much.

Posted on Jul 22, 2017 1:27 PM

Reply
1 reply

Jul 22, 2017 1:32 PM in response to weebing

Hello,


Welcome to Apple Support Communities!


It sounds like you need a new screen. When the iPhone hit the ground. It's possible it damaged the display and caused it to be unresponsive. Parts of the display can be damaged.


I will recommend taking it into a Apple Retail Store or a Apple Authorized Repair Store for them to check it out.


-TechGEEEK

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my keyboard on my iPhone messed up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.