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My iPod 5 touch is saying activation lock

I can not get into my iPod touch ISO 9.35. It is saying activation lock. Could someone please help me? I have used my iCloud username and it keeps teliing me that the password and username is wrong. I verified my username through apple support.

null-OTHER, iOS 9.3.5

Posted on Jul 22, 2017 1:42 PM

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Question marked as Best reply

Posted on Jul 22, 2017 1:44 PM

Hello,


Welcome to Apple Support Communities!


This link may be helpful:


Find My iPhone Activation Lock - Apple Support


-TechGEEEK

3 replies

Jul 22, 2017 2:34 PM in response to TechGEEEK

My iPod Touch 5 has an activation lock on. No idea why. I can see the lock screen and when swiped the message says:

"Activation error Activation request could not be completed. Please press the home button and try again. I the problem persists, please contact customer service"

I have had this ipod for 3 or 4 years and have never seen this message before. When I press the home button, a cancel button is the only option and it takes me back to the above-stated message.

My iPod 5 touch is saying activation lock

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