Tag HEUER connected connections to wifi issues

I have a new Tag HEUER connected and I am having issue connecting to my wifi. My wifi is showing up on the watch but when I try to use any wifi function it comes back with connect failure to wifi. I am using iPhone 6 and have downloaded Android Wear and gone through everything step by step also have reset the watch numerous times.

Posted on Jul 24, 2017 2:54 AM

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3 replies

Aug 31, 2017 11:58 AM in response to Spanker24

I am facing the same issue. Wifi doesn't work, only in 3G. Tag asked me to do this:


Would you please send a bug report, so the developpers team at Google can understand further what is happening.

To perform a bug report please follow these steps:

  1. Swipe from Top to Down to go to Settings
  2. Settings > About > Build Number (click on this for 7 times until you become a developer)
  3. You will see “Developer Options” enabled in the Settings Menu
  4. Click on Developer Options and click on “Bug Report in Menu” (it will be enabled)
  5. Restart your Watch
  6. Reproduce the issue or error message on your watch. It’s important that your device logs at least one occurrence of the problem
  7. Immediately after seeing the issue,go to the Apps menu in the watch and click on “Take Bug Report”
  8. You will hear a small buzz. This indicates that the bug report is being collected
  9. Wait for about 10-12 minutes, after which you will see a Feedback notification card appear on the iPhone (connected and paired with the watch)
  10. Enter the bug report name (Plantronics headset) description in the feedback tab and click send.
  11. Send us a notification when this is done and share with us the e-mail address you sent the bug report from.


I've sent the report to them, I'm waiting their answer.

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Tag HEUER connected connections to wifi issues

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