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User profile for user: AlessandroNeedsHelp
AlessandroNeedsHelp Author
User level: Level 1
4 points

Apple Watch not pairing with IPhone.

This is really bizzare. I haven't used my Apple Watch in about a year and I decided to use it again. However, it wouldn't connect to my phone so I decided to reset the watch to factory settings. Now when i try to pair, I get really wierd effects.


When I use the camera feature to pair, it says I need to have a software update, yet it says my Watch is already updated, which doesn't make sense and so won't allow me to continue:


User uploaded file


Next, when I try to pair manually, this happens as soon as I select the Watch:


User uploaded file


I have restarted both my phone and Watch and nothing is working. My phone is updated to IOS 10+

Help!

Posted on Jul 24, 2017 4:23 AM

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User profile for user: Jonathan UK
Jonathan UK
User level: Level 10
163,901 points

Posted on Jul 24, 2017 4:27 AM

Hi


First update your iPhone to the latest version of iOS (start by making a backup):


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Then re-pair your Apple Watch by following the remaining steps here - watchOS will be updated as part of the process:


Set up your Apple Watch - Apple Support

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User profile for user: Jonathan UK
Jonathan UK
User level: Level 10
163,901 points

Jul 24, 2017 4:27 AM in response to AlessandroNeedsHelp

Hi


First update your iPhone to the latest version of iOS (start by making a backup):


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Then re-pair your Apple Watch by following the remaining steps here - watchOS will be updated as part of the process:


Set up your Apple Watch - Apple Support

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Apple Watch not pairing with IPhone.

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