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User profile for user: emilyrfujita
emilyrfujita Author
User level: Level 1
11 points

Apple logo flashing on iPhone 7

My iPhone 7 has been flashing the Apple logo on and off after I have tried to reset it. Apple logo appears for a few seconds and then goes black then repeats to no end. I reseted it because my iPhone said that there's no SIM card even when there was.

I have tried restoring and updating it on iTunes multiple times (followed the instructions on If your iPhone, iPad, or iPod touch won't turn on - Apple Support) on two different computers but neither has worked. After restoring, it just goes back to flashing the Apple logo on and off.

Also have tried DFU mode but after that, it went back to flashing.

I just left it overnight and woke up to the Hello screen and I set it up like it back up like normal. But after I finished setting it up, it went back to flashing to logo again.

Another solution I have tried was just letting it die and trying again. But after I started to charge it, it went back to flashing.

This problem has happened before a couple days ago but my iPhone went back to normal before I had to restore and update it. By normal I mean like I could connect to data, wifi, got notifications, etc.

I don't get any notifications or sounds and can't receive calls either. Just flashing. The iPhone is only a couple months old.

Anything helps at this point! Thank you!

iPhone 7

Posted on Jul 24, 2017 10:35 AM

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User profile for user: Saifan Pilot
Saifan Pilot
User level: Level 6
8,729 points

Posted on Jul 24, 2017 10:41 AM

You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider next to your place:



Start a service request: http://getsupport.apple.com/GetproductgroupList.action?locale=en_US&caller=sfaq& PRKEYS=PF9

Find an Apple Authorized Service Provider: https://locate.apple.com/us/en/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

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User profile for user: Saifan Pilot
Saifan Pilot
User level: Level 6
8,729 points

Jul 24, 2017 10:41 AM in response to emilyrfujita

You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider next to your place:



Start a service request: http://getsupport.apple.com/GetproductgroupList.action?locale=en_US&caller=sfaq& PRKEYS=PF9

Find an Apple Authorized Service Provider: https://locate.apple.com/us/en/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

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User profile for user: TRLyle
TRLyle
User level: Level 1
4 points

Oct 2, 2017 11:14 AM in response to emilyrfujita

Emily,


I have a very similar problem as well. I was unable to restore the phone on my usual laptop. I ended up connecting to a desktop computer at my work and installing itunes and was finally able to complete the restore.


Having said that, within the first few hours of restoring my phone, I have dropped several calls and looked and saw that it showed "No Service" when I was in a familiar area that I've always had service. I also have had a few periods where the upper left corner is completely blank.


Definitely have not solved my problem, but was able to get the phone to finally reboot.

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Apple logo flashing on iPhone 7

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