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I have tried installing iTunes 12 on my surface Pro 4 with win 10.
There is an error in the installer when running as an administrator.
I have restarted the machine
deleted x re-downloaded the itunes installer (250 mb).
None of this helps.
Ideas?
surface Pro 4-OTHER, Windows 10
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator. It may also help to pre-install the Microsoft Visual C++ 2005 Redistributable. In some cases you may also need to temporarily disable any anti-virus software.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
thank you
however this still doesn't work.
I have completely removed the iTunes elements. Nevertheless the some error occurs. that the installer is indeed installer but has encountered an error and the system has not been modified.
The version of iTunes detected is:
iTunes 12.6.2 for Windows (64-bit)
This is a Surface Pro 4 i5 running Windows 10 Pro 1607
Any further ideas?
Regards N
I could send a snip of the error if I could work out hour....
sorry I am using the Surface and there are quite a few mistakes but hope it is clear enough!
iTunes on Windows 10 on surface Pro 4
