"Verification Required" keeps popping up.

Question

Level 1

29 points

"Verification Required" keeps popping up.

Hi everyone,

Since a couple of days ago the App Store has been asking me for the payment info verfiication every single time I try to download or update an app; and every time I tap "continue", select the "none" option, and then tap "done"; it asks me again for the verification! No matter how many time I select the "none" option, and then "done", it will keep asking me for the verification.

I think maybe the problem resides in the fact that I had a MasterCard debit card associated with my Apple ID, but then I had to removed it, because it'd been deactivated after a scholarship I had ended.

I have an iPhone 6s Plus currently running iOS 10.3.3 (14G60), previously running iOS 11 beta 3 (which I had the same problem with).

iPhone 6s Plus, iOS 10.3.3, null

Posted on Jul 24, 2017 6:50 PM

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Answer 1

Rysz

Level 8

44,521 points

Jul 25, 2017 4:07 PM in response to JoeBro B. M.

See if these help.

How to Stop "Verification Required" When Installing Free Apps

If you can't choose None when you edit your Apple ID payment information - Apple Support

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Answer 2

Jul 25, 2017 4:08 PM in response to JoeBro B. M.

Create or use your Apple ID without a payment method: https://support.apple.com/en-ca/HT204034

Change or remove your Apple ID payment information: https://support.apple.com/en-ca/HT201266

Why can’t I select None when I edit my Apple ID payment information? - Apple Support: https://support.apple.com/en-gb/HT203905

Pay an unpaid balance in the iTunes Store - Apple Support: https://support.apple.com/en-us/HT203005

Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support: https://support.apple.com/en-gb/HT202631

Contact - Official Apple Support: https://support.apple.com/contact

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Answer 3

JoeBro B. M. Author

Level 1

29 points

Jul 25, 2017 4:07 PM in response to Rysz

Hi, Rysz! Apparently, the problem was that I had an order pending paid. I've contacted iTunes customer support for the matter. Thanks for your help!

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Answer 4

JoeBro B. M. Author

Level 1

29 points

Jul 25, 2017 4:08 PM in response to Saifan Pilot

Hi, Saifan! Apparently, the problem was that I had an order pending paid. I've contacted iTunes customer support for the matter. Thanks for your help!

Reply