iTunes error

Question

Level 1

4 points

iTunes error

I'm trying to install the last version of iTunes for Windows 7 (updated) 64 bits and when I have downloaded the software and run as administrator, the process starts but then one error appears, telling that "Apple Application Support has not completed successfully". I can only press Accept and the iTunes installation finishes showing one window with the message " Installer has found errors before finishing iTunes configuration. Errors have been produced during the installation. The system has not been modified. ".

Anything stays installed in the computer. I have reviewed Control Panel - Programs installed.

Please, could you help me ? Thanks a lot

iPad Pro Wi-Fi

Posted on Jul 25, 2017 1:45 AM

Reply

Answer 1

turingtest2

Level 10

278,297 points

Jul 27, 2017 2:05 PM in response to mdeagustin

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator. It may also help to pre-install the Microsoft Visual C++ 2005 Redistributable. In some cases you may also need to temporarily disable any anti-virus software.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

Reply

Answer 2

LucoBrasi

Level 5

5,702 points

Jul 25, 2017 2:11 AM in response to mdeagustin

Hi. Have a look here

If you can't install or update iTunes for Windows - Apple Support

Reply