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I have unauthorized charges on my account and don't know what to do

I have unauthorized charges on my account and don't know what to do. Please help

Posted on Jul 25, 2017 8:40 AM

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Posted on Jul 25, 2017 9:01 AM

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions.


See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.


If you cannot identify the payment then perhaps you are looking at a phishing email.


If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.


tt2

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Question marked as Top-ranking reply

Jul 25, 2017 9:01 AM in response to barberb44

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions.


See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.


If you cannot identify the payment then perhaps you are looking at a phishing email.


If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.


tt2

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I have unauthorized charges on my account and don't know what to do

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