This is an ongoing problem. I've tried all suggestions and one or two seemed to fix the problem, but it soon returns and those fixes no longer work. I suspect it has to do with HSTS but find no solution on any discussion or web site.
This happens with both Safari (10.1.2) and Firefox (54.0.1). I am using a MacBook Pro 17" with OS 10.10.5.
iPhone 3GS, OS X Yosemite (10.10.5)
Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Etrecheck – System Information
Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
Safari doesn't load a page or webpage items are missing
Try uninstalling Tech Tool Deluxe using the Developer's uninstall instructions.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - About
Safe Mode - Yosemite
It's taken this long for me to be able to connect and download Etrecheck and run it. It shows Performance Below Average. I am unable to connect to this site on that computer, so can't send you a copy of the report at this time, but wanted to let you know I'm still working on the problem. I have no mail app that works on this older OS on my old laptop, which I'm using now and able to connect to https sites, so can't obtain the Etrecheck report to forward to you. In my investigation, I believe I've narrowed the problems origin to a security update for 10.10.5 on May 15, 2017. That's when the problem began, right after down loading it.
The Etrecheck report shows FAILED under Launch Agents: for com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist
And Cannot contact: Flash Player:26.0.0.137
These are the only red text on the report.
I will continue to work on sending you the report on the affected computer. Any additional suggestions (I read all links and tried their suggestions without luck) you have would be appreciated.
EtreCheck version: 3.4.2 (436)
Report generated 2017-07-30 10:38:18
Download EtreCheck from https://etrecheck.com
Runtime: 6:04
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information: ⓘ
MacBook Pro (17-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro6,1
1 2.66 GHz Intel Core i7 (i7) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 602
Video Information: ⓘ
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1920 x 1200
Disk Information: ⓘ
NB1.0KS2 disk0: (1 TB) (Rotational)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
Mac OSX (disk0s2 - Journaled HFS+) / [Startup]: 999.21 GB (806.02 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N ()
USB Information: ⓘ
EHCI Root Hub Simulation
hub_device
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
EHCI Root Hub Simulation
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
System Software: ⓘ
OS X Yosemite 10.10.5 (14F2511) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Elmedia Player.app
[loaded] com.eltima.ElmediaPlayer.kext (1.0) [Lookup]
/Applications/TechTool Deluxe.app
[not loaded] com.micromat.iokit.TTIOMIATADriver (1.2) [Lookup]
[not loaded] com.micromat.iokit.TTIOMIFWDriver (1.2) [Lookup]
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (v2.2.8 (3)) [Lookup]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Lookup]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26**3) - SDK 10.4) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Lookup]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) [Lookup]
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) [Lookup]
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) [Lookup]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (v2.2.8 (3)) [Lookup]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6) [Lookup]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6) [Lookup]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26**3) - SDK 10.4) [Lookup]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26**3) - SDK 10.5) [Lookup]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 (26**3) - SDK 10.4) [Lookup]
System Launch Agents: ⓘ
[not loaded] 5 Apple tasks
[loaded] 141 Apple tasks
[running] 66 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 43 Apple tasks
[loaded] 141 Apple tasks
[running] 78 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
[running] com.seagate.SeagateStorageGauge.plist (? 56ce0920 362bd442 - installed 2015-08-22) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 18a4fa69 - installed 2017-06-23) [Lookup]
[running] com.eltima.ElmediaPlayer.daemon.plist (? a966cd53 140b1fde - installed 2010-07-09) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-27) [Lookup]
[running] com.memeo.Memeod.plist (? 8ed6db66 bbb35ad2 - installed 2011-04-08) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]
User Launch Agents: ⓘ
[loaded] com.divx.agent.postinstall.plist (? e4878fa 73063a61 - installed 2013-02-26) [Lookup]
User Login Items: ⓘ
iTunesHelper Application (Apple, Inc. - installed 2015-08-17)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
HughesNet Status Meter Unix Executable File (? 708f25fe - installed 2016-07-21)
(/Applications/HughesNet Status Meter.app/Contents/MacOS/HughesNet Status Meter)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
MemeoAgent Application
(/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
HP Scheduler Application
(/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-17) [Lookup]
Google Earth Web Plug-in: 6.0 (installed 2015-08-22) [Lookup]
Default Browser: 600 (installed 2017-05-18)
Flip4Mac WMV Plugin: 3.3.7.3 (installed 2016-09-13) [Lookup]
OfficeLiveBrowserPlugin: 12.3.6 (installed 2015-08-22) [Lookup]
RealPlayer Plugin: Unknown (installed 2015-08-22) [Lookup]
AdobePDFViewerNPAPI: 17.009.20058 (installed 2017-07-20) [Lookup]
FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-12) [Lookup]
DivXBrowserPlugin: 2.2 (installed 2015-08-22) [Lookup]
Silverlight: 5.1.41212.0 (installed 2016-05-04) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-07-22)
Flash Player: 26.0.0.137 (installed 2017-07-12) Cannot contact Adobe
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
iPhotoPhotocast: 7.0 (installed 2015-08-22)
AdobePDFViewer: 17.009.20058 (installed 2017-07-20) [Lookup]
CouponPrinter-FireFox_v2: Version 1.1.6 (installed 2015-08-22) [Lookup]
SharePointBrowserPlugin: 14.7.2 (installed 2017-03-14) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2015-08-22) Check version
User internet Plug-ins: ⓘ
Picasa: 1.0 (installed 2012-03-22) [Lookup]
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com(installed 2017-04-13)
Do Not Track Plus - Abine INC - http://www.abine.com(installed 2012-09-21)
Tampermonkey - Jan Biniok - http://tampermonkey.net(installed 2017-05-08)
DivX Plus Web Player HTML5 <video> - © 2000-2013 DivX, LLC. - http://divx.com(installed 2013-02-26)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-06-23) [Lookup]
Flip4Mac WMV (installed 2016-09-13) [Lookup]
Growl (installed 2015-08-22) [Lookup]
Seagate Dashboard for Mac OSX (installed 2015-08-22) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac OSX: Disk size: 999.21 GB Disk used: 193.19 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 54
Oldest backup: 8/2/14, 6:21 PM
Last backup: 5/28/17, 1:02 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 193.19 GB X 3)
Top Processes by CPU: ⓘ
7% empdaemon
4% WindowServer
4% mdworker
3% kernel_task
3% mdworker
Top Processes by Memory: ⓘ
649 MB kernel_task
384 MB Safari
178 MB mds_stores
177 MB WindowServer
166 MB com.apple.WebKit.WebContent
Top Processes by Energy Use: ⓘ
7.36 WindowServer
5.58 empdaemon
0.86 nsurlsessiond
0.58 cloudd
Virtual Memory Information: ⓘ
4.66 GB Available RAM
2.40 GB Free RAM
3.34 GB Used RAM
2.25 GB Cached files
0 B Swap Used
Software installs: ⓘ
Adobe Flash Player: (installed 2017-07-12)
Adobe Acrobat Reader DC (17.009.20058): (installed 2017-07-20)
Install information may not be complete.
Files deleted by EtreCheck: ⓘ
2017-07-29 16:09:06 - com.adobe.ARM.[...].plist - Unknown
2017-07-29 16:09:06 - ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist - Unknown
HughesNet Status Meter Unix Executable File (? 708f25fe - installed 2016-07-21)
(/Applications/HughesNet Status Meter.app/Contents/MacOS/HughesNet Status Meter)
Try taking this out of your login items and then restart.
Try going to Safari/Preferences/Extensions and disable all extensions. Quit Safari, reopen, and see if the website will now load. If so, enable extensions one or two at a time until you find which extension is causing the problem.
I searched everywhere I could for the
HughesNet Status Meter Unix Executable File (? 708f25fe - installed 2016-07-21)
(/Applications/HughesNet Status Meter.app/Contents/MacOS/HughesNet Status Meter)
and could not find it, so I trashed the app itself. No help. It shows up on start up even after I clicked off the "load on start up" button and put it in the trash.
The Safari extensions were turned off, but my problem also occurs with Firefox, which has no extension, so doubt that's the problem.
I have to admit that only know enough about computers to get myself into trouble, so if you could spell out how to find and deal with any of your suggestions, I'd appreciate it. Thanks.
[not loaded] com.novatelwireless.driver.3G (v2.2.8 (3)) [Lookup]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Lookup]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26**3) - SDK 10.4) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) [Lookup]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Lookup]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) [Lookup]
What kind of wireless modem/router do you have? If it is one of the above, you may need to download and install the drivers again.
Any anti-virus software installed? (Avast perhaps?)
No. Just what comes with the Apple OS.
If the log won’t post, try posting it here and provide a link in a reply Pastebin
Using a secondary user account, the problem does not appear. I am unsure what exactly that means in regards to permanently fix my problem.
Next?
That shows it isn't a system wide problem. Try the Safe Mode.
Did not help the problem. Next?
I don't need any of those. I'm on Hughes Net satellite with HN7000S using a Apple airport for my wireless, and yes, I've tried direct wire and it made no difference.
Any other helpful ideas?
Can not connect to https: sites
