My watch is less than a year old and lately it stopped showing the clock when I raised my wrist. I have tried a variety of things. Some of the suggestions haven't worked for me because the menu item I am supposed to choose doesn't seem to exist. Can someone tell me step by step how to get that feature working again? Thanks.
MacBook Pro, Mac OS X (10.7.2)
Hi
The following steps may help (check after each):
If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:
Check your settings:
Check that Theatre Mode is not enabled on your Apple Watch:
You might also wish to use the following settings:
Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:
Unpair and re-pair your watch:
The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
If the issue persists, try unpairing and setting up as a new watch.
If the issue then persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance, including - if recommended - to arrange for your Apple Watch to be checked and, if required, serviced:
This was perfect! Thank you, thank you. Following these steps one by one brought me to a successful resolution of this problem. What problem!?
You are most welcome! 🙂
Activate clock on wrist raise
