iphone managed by Eturi

I cant seem to completely delete Ourpact from our phones. Here are the steps I took: I deleted the apps (Ourpact and Ourpact Jr) and then removed the profile (in settings) from each phone. I then restarted the phones. The problem is that each phone still says that it is being ā€œsupervised and monitored by Eturiā€ and we are still not able to have full access of the phone. I have spent more than 2 hours trying to remove it…and have even tried restoring a back up and have had no luck. Please help.

iPhone 5s, iOS 10.3.3

Posted on Jul 26, 2017 12:20 PM

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15 replies

Jul 26, 2017 1:16 PM in response to deggie

I followed these steps from apple:

Delete both the app and its configuration profile

To delete an app and its configuration profile, follow these steps.

  1. Delete the App.
    • Tap and hold on the app until it jiggles.
    • Then tap User uploaded file in the upper-left corner of the app to delete it. If you see a message that says, "Deleting [app name] will also delete all of its data," tap Delete.
  2. Delete the configuration profile that came with the app.
    • Go to Settings > General > Profile, tap on the app’s configuration profile.
    • Then tap Delete Profile. If asked, enter your device passcode, then tap Delete.
  3. Restart your iPhone, iPad, or iPod touch.

Jul 26, 2017 12:44 PM in response to deggie

No. Both of my kids phones have school email and personal email. Your question has me concerned, however. To sign up for Ourpact with premium you have to do pairings, etc from the parent phone and computer to the kids phones. I deleted everything I could see from each device when I decided to not use it but the message remains of Eturi only on the kids phones. Now I am wondering if its a bigger problem than that?

Any how, the answer to your question is no. Just school and personal.

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iphone managed by Eturi

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