Problems with NFL app on Apple TV

Question

Level 1

7 points

Problems with NFL app on Apple TV

While it worked perfectly last year, I now get a message that the NFL is "moving apps."Then the message refers you to NFL.com/gamepass which provides no help. Anyone have a similar situation and a fix?

Apple TV (3rd generation)

Posted on Jul 26, 2017 5:19 PM

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Answer 1

Sep 2, 2017 10:43 PM in response to totowa

Hi totowa,

I have the same problem. The season starts next weekend, NFL have taken our money on auto-renewal and removed our chosen method of access to the games. If this isn't grounds for a legal challenge, I don't know what is. Any good lawyers out there who'd like to start a class action?

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Answer 2

Jul 27, 2017 3:15 AM in response to totowa

Try the following steps for the Apple TV 2 & 3, check whether things are working after each step where appropriate, before trying the next.

Restart the Apple TV (Settings ➔ General ➔ Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing its power cord for at least 30 seconds)
Reset the Apple TV (Settings ➔ General ➔ Reset ➔ Reset all settings)
Restore the Apple TV (Settings ➔ General ➔ Reset ➔ Restore)

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Answer 3

Sep 2, 2017 10:40 PM in response to Winston Churchill

Winston, did you even read his post? The app provides a message so it's not his appletv, router etc at fault.

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