Why is my phone showing a black loading screen and takes me to unlock my phone as if i had my phone off. Also it deletes my message conversations and my pictures but slowly loads them back up again??

Black Loading Screen

Posted on Jul 26, 2017 8:40 PM

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6 replies

Jul 27, 2017 4:52 PM in response to Melissagr

If your device is saying storage full and you've deleted content and it still says full, you will have to restore you device to factory settings and set up as a new iPhone. When a device storage becomes full and the issue isn't addressed right away, problems with the device can arise. To check your storage follow steps in this article Check the storage on your iPhone, iPad, and iPod touch - Apple Support. If you have been ignoring a storage full notification from your device, you may have to restore your device to factory settings and then set up as new iPhone to not have any problems with software in an iTunes or iCloud backup. Ensure any content you want to save is placed in the iCloud (not a backup) or imported into a computer. This article can help you restore your device. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Jul 27, 2017 7:36 AM in response to Saifan Pilot

Well say I'm just casually on my phone. Out of nowhere it will show a black loading screen like when your phone dies and turns off. But the difference with my issue is that it doesn't turn off, simply it just makes me unlock my phone all over again. Once I unlock it and use it again my messages are there but just one message from each person, not the full conversation. It also shows that I have 0 pictures at first but then slowly reloads all of them back up. If it happpens again I will provide screenshots but I hope this explanation helped

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Why is my phone showing a black loading screen and takes me to unlock my phone as if i had my phone off. Also it deletes my message conversations and my pictures but slowly loads them back up again??

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