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User profile for user: UntorriaJeff
UntorriaJeff Author
User level: Level 1
6 points

How to get headphones replaced to Phone 7 Plus?

How can one get their headphones replace to their iPhone 7 Plus? The headphone that my phone came with had stopped working after a almost five months. So I purchased another set of headphones and after 4 months one ear pod has stopped working. I saw on a pervious question and answer that someone was told that your earpods can be replaced if their is no damage, does this go for the original headphones that come with the phone or is does it just go foro the Air Pods?





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iPhone 7 Plus, iOS 10.3.3

Posted on Jul 27, 2017 6:31 AM

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User profile for user: IdrisSeabright
IdrisSeabright
User level: Level 10
155,429 points

Posted on Jul 27, 2017 6:35 AM

The headphones that came with the phone have the same one year warrant as the phone. If you bought another set of Apple headphones, they have their own additional warranty. Take the headphones and proof of purchase to your local Apple Store. Make an appointment before you go.

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User profile for user: IdrisSeabright
IdrisSeabright
User level: Level 10
155,429 points

Nov 11, 2017 11:39 AM in response to MirandaG01

MirandaG01 wrote:


Somebody stole my headphones so I’m using my friends for right now but he’s wanting them back. I’m too broke to afford another pair. Please help.

That is not something anyone here can help with. Most convenience stores sell headphones for less than ten dollars. They're not great but, if that's all you can afford, that may be what you'll have to use.

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How to get headphones replaced to Phone 7 Plus?

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