Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can not remember the answers to the security questions how can I reset AppleID Access

I changed my password and got conformation by email, but it is now asking me to enter answers to security questions I do not remember. How can I reestablish access to my AppleID

macOS Sierra (10.12.6)

Posted on Jul 27, 2017 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2017 8:23 AM

Hello,


Welcome to Apple Support Communities!


This link may help you solve your problem:


If you forgot the answers to your Apple ID security questions - Apple Support


Reset your security questions

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
    User uploaded file
  4. Enter your Apple ID password, then select Continue.
  5. Follow the onscreen steps to verify your identity. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure.
    User uploaded file

After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.

-Apple Support



-TechGEEEK

1 reply
Sort By: 
Question marked as Top-ranking reply

Jul 27, 2017 8:23 AM in response to JohnEzell

Hello,


Welcome to Apple Support Communities!


This link may help you solve your problem:


If you forgot the answers to your Apple ID security questions - Apple Support


Reset your security questions

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
    User uploaded file
  4. Enter your Apple ID password, then select Continue.
  5. Follow the onscreen steps to verify your identity. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure.
    User uploaded file

After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.

-Apple Support



-TechGEEEK

Reply

I can not remember the answers to the security questions how can I reset AppleID Access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.