My series 1 won't factory reset. How do I reset it?

If your Apple Watch is unresponsive when attempting to erase it, then it may help to first force restart it:

Remove it from the charger and hold both the side button and Digital Crown for at least 10 seconds, releasing them when the Apple logo is displayed.

Then follow these steps again:

• Connect your Apple Watch to its charging cable, connected to power.
• Whilst keeping your watch on the charger:
  • Press and hold the side button until you see the Power Off slider.
  • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
• Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.

If the issue then still persists, then I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider, if recommended including in order to arrange for your Apple Watch to be checked and, if required, serviced:

Apple Watch Service Answer Center - Apple Support

Hi

Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:

• Connect your watch to its charging cable, connected to power.
• Whilst keeping your Apple Watch on the charger:
  • Press and hold the side button until you see the Power Off slider.
  • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap) and then tap on Erase all content and settings.
• Re-pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.

More information:

Set up your Apple Watch - Apple Support

If you forgot your Apple Watch passcode - Apple Support

Be sure to follow the steps as described in my previous post, including keeping your Apple Watch on the charger and connected to power when resetting it.

If you are able to turn the Apple Watch off by sliding the power button (as described in one of your previous replies), then you are not following the steps properly. (It is not possible to turn off Apple Watch by sliding the Power button when it is on the charger and connected to power).

Press firmly on Power Off and then release your finger. Then tap on Erase all content and settings.

(It is normal for the slider not to function when Apple Watch is on the charger, connected to power).

Hi Travis!

I was wondering what do you mean by a random password was put on? If it's asking you to sign into your iCloud to re-pair with your Apple Watch series one. then you enter your Apple ID and Password, if that is not the cause try to follow this link and see if it helps, if not, feel free to reply back.

Set up your Apple Watch - Apple Support

As I hoped to explain, the Apple Watch must remain on the charger and connected to power.

If the issue persists after following the instructions in my previous reply, then I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

Apple Watch Service Answer Center - Apple Support

I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

US: Apple Watch Service Answer Center - Apple Support

Elsewhere: Apple - Support

To follow the steps in my previous reply, keep the Apple Watch on the charger and connected to power.

What if nothing pops up? The slider to turn off seems disabled.

Even when it’s not on the charger. I press and hold press and release and i don’t get that second option of erase everything.

Yes I have. I’ve done it like in your post but when on the charger it states lift to begin and I’m not able to do anything

Sent from my iPhone