Apple mail makes tons of drafts and saves them even when the email is sent

Since updating to Sierra, now when I'm typing an email it will continue to make a new draft every time it saves it. At the end of a long email I could have 30 drafts and they do not go away when I send the email. The sit in all mail until I delete them.


In Gmail, that is also making multiple drafts and they stay there to.


I spoke to Apple and we tried in settings taking draft off iMap however that removed all the drafts I wanted an was working on disappear so I unclicked it.


I posted on Google and someone suggested deleted Gmail and then adding it but I dont see how that will help in gmail. Someone else posted that she has the same problem as me and has no idea whats up.


I remember having multiple drafts with el capitan in gmail but this in apple mail is new with sierra. Oh and they had me reload sierra, sure that would work. Nothing.


Any ideas?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Jul 29, 2017 9:36 AM

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18 replies

Jul 29, 2017 10:10 AM in response to John Galt

This did not start until Sierra. We did mess with some of the settings but it screwed up my apple mail so we have no idea what setting to change and to what. And Apple just says I don't know gmail.


We need someone who knows what setting has to be changed. And No setting was changed when I updated to Sierra so Gmail did something on it's own. I'm thinking of just switching to Yahoo and be done with gmail. It's nothing but problems.

Jul 29, 2017 6:43 PM in response to John Galt

I hated it but stuck it out. And my needs are simple. I want to send an email and not have 50 drafts. I had it on POP which I liked. Then one day some Apple nerd does some update, doesn't ask me what I want to do with my mail and well. there you go.


I'd kill to go back to Mavericks. Everything has gone downhill since then. They seem to care less about usefulness, speed and ease of use to being a trick pony with monkey on its back.


I've got too many things going on now I can't deal with icloud, having a problem and being without mail. Its on my list for sure.


Thanks.

Jul 30, 2017 10:16 AM in response to mewkiss

Sorry to disagree but that is not it. After I updated to Sierra, any email I typed would have multiple drafts that NEVER went away even after the email was sent. That never happened before. All mail was filled with drafts and per Apple, not that they know everything, but as you type a line, it saves it, the next time it saves it, the first draft is deleted so you always only have one draft at a time. Once sent the draft goes away.


Even in gmail I had multiple drafts that were there for months. None of these drafts went away. Ever unless I manually went in and deleted them.


I've only ever used Gmail, this never happened before, that is not how it worked on my computer and for whatever reason it is now fixed not only in apple mail but in gmail. I don't have a screen shot to show you but once an email is sent there should not be 30 drafts of that email still in all mail, each draft having a few new words in it. I'm by far a genius but that is not how it worked for me.


And settings has something to do with how it works and you don't know what my settings are.


I'm happy, it's fixed.

Jul 29, 2017 11:47 AM in response to mewkiss

No G questions but Cloud questions. I dont use the cloud. For anything. Don't understand it. Worry about hacks.


I completely appreciate concerns about "hacks", but you cannot control how other entities (individuals, banks, insurance companies or government agencies for example) protect your personal information. The only thing you can control is how much of your personal information you choose to reveal to them. You really don't have much of a choice when it comes to some of those entities, but you do with most others.


The most egregious and damaging "hacks" have been breaches of the very entities you are required to use. For example, the United States Office of Personnel Management was one of the largest breaches of government information in history. It revealed personal information sufficient to effectively commit identity theft on a grand scale – affecting millions of people not limited to those employed directly or even indirectly by the US government or contractors.


By far the worst custodians of personal information have been government agencies, banks, and insurance companies – various entities that we are often required to use by law.


Since you mentioned Yahoo, it too suffered a similar fate they deliberately covered up for a long time, with damage claims likely to drag out in court for years. Yahoo does not store fingerprints and security clearance background checks like the OPM did, but they lost control of hundreds of millions of accounts.


There are countless other examples of egregious security breaches with more of them appearing seemingly with each passing day.


As bad as that record of trust is concerned, by far the largest threat faced by everyone is the willful divulging of personal information through various "phishing" exploits, which routinely employ constantly shape-shifting forms of deception. Learn about that by reading Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.


Rhetorical question: You don't understand iCloud, yet you understand Gmail? Google's business model relies upon the harvesting of personal information so that they can sell it to others, whereas Apple takes an almost polar opposite approach. In fact Apple has made repeated and highly publicized statements regarding the degree to which they respect and protect their customers' privacy, even to the point that it puts them at a competitive disadvantage in various services that provide personalized information tailored for your exclusive use.


Contrast that with Google, which doesn't even try to hide the fact it routinely collects and sell your personal information by whatever means necessary. To worry about iCloud but not about Google just doesn't make sense.


So can you explain like I'm 10 how it works?

Read about iCloud and its many services here: iCloud: What is iCloud? Apple's enormous investment in iCloud services is fundamental to its success.


How secure is iCloud? Good question. If Apple were to suffer a breach of account security similar to the few examples I mentioned, about a billion people would be affected all over the world. The gravity of such a horrific prospect is not lost on them. For one reason, Apple is by far the largest single holder of credit card account information on the planet. Losing even a tiny percentage of that information would be financially disastrous, with devastating worldwide economic effects.


The weak link in iCloud security is you. As far as that is concerned, Apple aggressively promotes the use of two-factor authentication for your Apple ID, which is effective and (as such things go) unobtrusive enough to actually use.


In terms of breaches and "hacks" reveal only what you are required to reveal in order to use the services you require. If someone or something asks you for information, even if your answer is "yes", simply refuse to answer. Find out who's asking, and why.

Jul 29, 2017 9:46 AM in response to mewkiss

Drafts of unsent messages are created and stored as a function of your email provider's preferences or settings, so it's a question for your email service provider. I know that Microsoft Exchange servers will do what you describe, so others probably will also.


The solution lies in configuring that server, and is not something under direct control of macOS's Mail app.

Jul 29, 2017 10:20 AM in response to mewkiss

You are using Google for your email service provider? Say no more.


I'm thinking of just switching to Yahoo and be done with gmail. It's nothing but problems.


Agreed.


Yahoo isn't without problems either but it's orders of magnitude better than Google. Apple is constantly going through conniptions to get Mail to cope with Google Mail's highly nonstandard IMAP implementation, which they appear to change at their whim. I gave up on it ages ago.

Jul 29, 2017 10:31 AM in response to mewkiss

Does Apple Contacts work for yahoo email?


I'm fairly certain it does. Open System Preferences > Internet Accounts, select your existing Yahoo! account, sign in with your Yahoo credentials (if required), then select Contacts.


I don't use it, but that should work.


If you do not yet have a Yahoo! account, you will need to create one first, then add it to your Mac using Internet Accounts.

Jul 29, 2017 10:33 AM in response to John Galt

Thanks. That's what I was gonna try I just have to wait till all my brain cells are connected. I could try it on my phone too. I have yahoo but it's in a separate app so I dont think it works.


Thansk. I'll report back. And changing email, it affects your entire world! Think of everyone I have to notify.


I know there is a way to have gmail go to yahoo, I have to look for that too.

Jul 29, 2017 10:43 AM in response to mewkiss

I know there is a way to have gmail go to yahoo, I have to look for that too.


I believe you can set up forwarding, but as I wrote I will no longer get involved with anything related to G**gle so it's up to you to research its options and settings.


In the end you might want to consider using iCloud Mail exclusively. Obviously it's designed with macOS and iOS in mind, and does not harvest your personal information as a cost of using it.

Jul 29, 2017 11:39 AM in response to John Galt

@john galt Just got your message which I'll read later. I'm crashing but one thing you can explain.


On my phone I set up icloud. sent myself a test email and two other emails I had sent to myself earlier, (my gmail account), showed up in icloud. So I had 3 emails vs the one I sent to icloud. Why? that would mean some connection to icloud and gmail.?


Oh and I don't understand gmail. I just use it. I do agree I can't stand that they know what shoe size I wear so I'll figure this out, have to get all the info, and then do it. Might take awhile, got some stuff coming up but sounds like a plan.


Thanks

Jul 29, 2017 11:55 AM in response to mewkiss

So I had 3 emails vs the one I sent to icloud. Why?


If I had to guess, you are seeing the email you sent to yourself, plus the email that was received. By default Mail sorts its messages in a "threaded" manner so that you can see an entire conversation (that's what they call it) with sent and received messages grouped together.


Having a Google account remain active complicates matters so I can't offer much more than that. Fortunately it's easy to remove any email account from Mail, simply by de-selecting it in System Preferences > iCloud. Re-selecting it will cause it to reappear in Mail. Bear in mind that does not affect the email account itself.

Jul 29, 2017 12:26 PM in response to John Galt

The emails were completely unrelated. This is a project for me so I'll read the info you gave me and get all I need, including how to move G to icloud if it comes in. I have other things that take priority now and I want to see what apple comes up with.


Someone else on the google thread I started is having the same problem. You'd think someone from google would look or say more than delete and re-add.


Thanks for the help.

Jul 30, 2017 9:30 AM in response to John Galt

You won't believe this but it's fixed, at least for now, and I have no idea why. I added my icloud mail to my phone. tested it, then deleted it. Then I added my Yahoo mail (yes it did use my contacts) but I decided not to use yahoo since it acts more like POP and doesn't always sync between devices.


So I decide to remove gmail and see what happens so I call apple. Before we start I go look and not only are all the drafts in apple mail gone but it's also fixed in gmail.


I did nothing on my computer. Changed no settings. just added and removed icloud and yahoo mail on my phone.


Weird.

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Apple mail makes tons of drafts and saves them even when the email is sent

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