is iTunes 12.6.2 compatible with mac os x 10.9.5

I am in the same situation, same OS, same ver. of iTunes, recently updated. Now Apple Music search no longer works in iTunes on my Mac, although the Apple Music home page still works and the Store still works. I have also been getting frequent crashes.

I called for support and an Apple tech told me I had to upgrade my OS. And that's how it was left.

Very disappointing. And very embarrassing to Apple's universe if they can't remain compatible with themselves and their own commercial services.

I found a solution coming back to Itunes 12.6.0 and it works as before, no more freezing.

You can try reinstalling the current version of iTunes from https://www.apple.com/itunes/download/ over the top of the existing one. Or see this guide to uninstall iTunes from a Mac: http://www.inforaid.com/how-to-uninstall-itunes-from-mac-os-x-best-method/ then restore one of these recent builds direct from Apple's secure servers:

See also Empty/corrupt iTunes library after upgrade/crash for steps to roll back to the pre upgrade version of your iTunes database if required.

tt2

This is what Apple said BUT on my iMac 10.9.5, iTunes 12.6.2.20 freezes from the time they made a MAJ of iTunes.

The version you state appears to be functional in my mac mini (late 2012)

although I don't use it for much; however glad the 'internet radio' stations

all refresh and the stations play OK in OS X 10.9.5 ~ without a subscription.

At least when use an iPhone, or other Device, I could back it up; if I like.

In any event...

Good luck & happy trails! 🙂

Should be. System requirements are given as OS X 10.9.5 or later.

tt2

This is what Apple said BUT on my iMac 10.9.5, iTunes 12.6.2.20 freezes from the time they made a MAJ of iTunes.