My iphone6 Touch ID isn't working

My iphone6 Touch ID isn't working, my phone fell on the floor sometime ago and it's not been easy for my always typing my passcode with my Touch ID it was more swifter to get in and do stuffs in my phone, I have tried so many online stuffs to get in working and it's not still responding, and there's no apple certified technician around me, what do I do now?

Posted on Aug 1, 2017 7:33 AM

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2 replies

Aug 1, 2017 7:36 AM in response to Slimmy2k2ny

Sounds like you have no alternative but to get it repaired.


Which country do you live in?


You can get your device serviced by contacting Apple Support, or by visiting an Apple Store or Apple Authorized Service Provider next to your place:


Start a service request: http://getsupport.apple.com/GetproductgroupList.action?locale=en_US&caller=sfaq& PRKEYS=PF9

Find an Apple Authorized Service Provider: https://locate.apple.com/us/en/

Make an Apple Store appointment: http://www.apple.com/retail/geniusbar/

Contact via phone: https://support.apple.com/HT201232

Contact your carrier: https://support.apple.com/contact

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My iphone6 Touch ID isn't working

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