Is gotoassist a scam

Been requested to call and enter this address on my system scam or not ?

Posted on Aug 1, 2017 3:54 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 2, 2017 2:59 AM

Thank you for the advice sorry my explanation wasn't in detail just needed a quick answer is all during a session on my browser my computer locked onto this address and was requested to call this number upon answering they wanted to connect to my computer but usually apple ask for an id code etc so I was suspicious I presume that my anti virus has expired as I purchased in 2013 so a new anti virus is needed but thank you an

6 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 2, 2017 2:59 AM in response to Allan Eckert

Thank you for the advice sorry my explanation wasn't in detail just needed a quick answer is all during a session on my browser my computer locked onto this address and was requested to call this number upon answering they wanted to connect to my computer but usually apple ask for an id code etc so I was suspicious I presume that my anti virus has expired as I purchased in 2013 so a new anti virus is needed but thank you an

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is gotoassist a scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.