iOS 10.3.3 update freezing

Question

iOS 10.3.3 update freezing

I have an iPhone 7, and recently have attempted to install the latest update, 10.3.3.

Unlike other users here, I got past the "verifying update" stage, and it's now on the black screen with the progress bar and Apple logo, presumably installing the update. The problem is, it's been "installing" for over an hour and appears to be at around 99% done from what I can tell looking at the progress bar. I think it's hanging up or freezing and I'm not sure why or what to do.

I downloaded via wifi, and I have enough storage. Is the update to 10.3.3 supposed to take hours to install, or did my iPhone freeze up?

iPhone 7, iOS 10.3.2

Posted on Aug 2, 2017 1:11 PM

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Answer 1

Best reply

Saifan Pilot

Level 6

8,722 points

Aug 2, 2017 1:22 PM in response to RyanCPhotography

Try installing via iTunes.

Get help with iOS update and restore errors: https://support.apple.com/en-ca/HT204770

Get help with over-the-air iOS updates: https://support.apple.com/en-ca/HT201435

Specifically this section:

Remove and download the iOS update again

If you still can't install the latest version of iOS, try downloading the update again:

Go to Settings > General > Storage & iCloud Usage. Under Storage tap Manage Storage.

Find the iOS update in the list of apps.

Tap the iOS update, then tap Delete Update.

Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes: https://support.apple.com/kb/HT204204

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Answer 2

Tesserax

Level 10

148,465 points

Aug 2, 2017 1:22 PM in response to RyanCPhotography

See if any of the following articles can help:

iOS: Unable to update or restore - Apple Support
Get help with over-the-air iOS updates - Apple Support
iPhone Stuck on Apple Logo? - OSXDaily
Why Can't I Upgrade My iPad - Lifewire

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Answer 3

Aug 2, 2017 1:24 PM in response to Saifan Pilot

Thanks. I've force restarted and it seems to have completed the update after this for some reason. I was trying to avoid force restarting since I was afraid it would corrupt my data and apps. Now for some reason it's begun to hang up at the setup part where I'm supposed to enter my iPad passcode. Sigh.

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Answer 4

Aug 19, 2017 7:57 AM in response to RyanCPhotography

Yes After Downloaded 10.3.3 my iPhone 6 Plus cannot typing for few days.....keep on reboot.....T___T

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