It won't let me update or get apps it's saying Apple ID disabled ?
iPhone 5s
If you click on this: If your Apple ID is locked or disabled - Apple Support you don't see anything?
For your convenience, here is the complete contents of that page:
If your Apple ID is locked or disabled
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.
If your Apple ID is locked for security reasons, you might see one of these alerts:
Learn more
After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.
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LisaMaga wrote:
phone is disabled too
You should read the Apple Recommended post at the top of this page and click on the link in that post.
Read the Apple Recommended post at the top of this page.
The answer is in the Apple Recommended post at the top of this page. If you are reading this reply in your email, at the bottom of the email message is a link in blue, "go to the discussion". Click that link to see the reply I am talking about.
That email is a SCAM. DO NOT click the Verify Account. If you did, and you entered any personal information, change your Apple ID password IMMEDIATELY, then read this-->If you think your Apple ID has been compromised - Apple Support
If you did not respond to the email you are safe. But in either case forward it to reportphishing@apple.com.
The email is a phishing email intended to steal your identity and take your account hostage. I hope you didn’t respond to it. Here’s some related information→Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
You can check to see if your account is blocked: Log in to https://appleid.apple.com. If you can, your account is not blocked.
Read the Apple Recommended post at the top of this page.
See the Apple Recommended post at the top of this page, and/or the post immediately above yours in this thread.
Read the Apple Recommended post at the top of this page.
Read the Apple Recommended post at the top of this page.
Read the Apple Recommended post at the top of this page.
Read the Apple Recommended post at the top of this page.
Hello:
I can log in with my user name and password. Although, I can not update my APPS or purchase additional icloud storage space.
I contacted Apple several months ago regarding this matter. Apple stated the would need to reset my phone and Apple would send me an email stating "I could reset my password". I followed all instructions correctly and I'm still unable to updates my APPS or purchase icloud storage space and or any other matters relating to purchasing or updating.
I would appreciate your assistance as I've never backed up this iphone and my fear is everything on my phone will me lost.
Thank you,
I don't think it was intended to help you, as Patricia doesn't know you, or at least didn't when she posted that message 7 months ago. However, the post at the top of the page tagged "Apple Recommended" should be helpful.
katarzynafromnewington wrote:
Lawrence, I hope you noticed that your solution is not helping anybody, everybody knows how to use forum, and obviously they also tried what you proposed, you don't have a better solution just keep it to yourself.
It will help anyone who can read and follow the instructions in the link. I haven’t seen any posts from users who said it didn’t work after following the link to Apple’s knowledge base article.
The answer is in the post right about yours. If you are reading this reply in your email, at the bottom of the email message is a link in blue, "go to the discussion". Click that link to see the reply I am talking about.
How do I unlock my Apple ID it's just saying Apple ID disabled
