Can't sign into iTunes on windows 10 with a certain user but I can with another.
For a few months now I've been trying to figure out why I can't log into iTunes or authorize the computer I'm using. After a bunch of trial and error I've finally pin pointed it down to my windows 10 User account.
I've completely uninstalled iTunes and all its components multiple times.
I created a new user and was able to sign in and authorize iTunes normally when I did this.
I tried to copy my iTunes folder from the new user and pasting it into my main user account but the problem persists.
Both accounts have admin permissions and I've always run iTunes as administrator.
Here's the diagnostic, I didn't have my phone connected. It says this user isn't an admin but it is an admin account.
Microsoft Windows 10.0 x64 Business Edition (Build 15063)
To be filled by O.E.M. To be filled by O.E.M.
iTunes 12.6.2.20
FairPlay 2.12.8
Apple Application Support 5.6
iPod Updater Library 12.0
Apple Mobile Device 10.3.2.3
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iTunes Serial Number 000001F3D3107DCC
Current user is not an administrator.
The current local date and time is 2017-08-06 10:52:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** Runtime Libraries ****
c:\windows\system32\ucrtbase.dll: 10.0.15063.413
c:\windows\system32\msvcp140.dll: 14.0.24215.1
c:\windows\system32\vcruntime140.dll: 14.0.24215.1
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcp110_win.dll: 10.0.15063.0
**** External Plug-ins Information ****
No external plug-ins installed.
Bonjour service 3.1.0.1 (333.18) is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {4F5B272D-9E31-4EFF-8D06-2B9BEBAB417F}
Description: Intel(R) I211 Gigabit Network Connection
IP Address: 192.168.1.148
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Aug 6 01:13:11 2017
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers: 75.75.75.75
75.75.76.76
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2017-08-06 10:51:58.
**** Device Connectivity Tests ****
iPodService 12.6.2.20 (x64) is currently running.
iTunesHelper 12.6.2.20 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 5s (GSM) running firmware version 10.3.3
Serial Number: DQGQC1DNFNJL
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Windows 10, iTunes