I have a MacBook Pro using Outlook 2016 for Mac. I get this message when i try to send an email with an attachment larger than 25MB. Any thoughts. Trying to get versions of MAC OSX and Office for MAC. Will update when i receive those version numbers.
Thanks
iMac, OS X Yosemite (10.10.4)
No this is not the answer. The email is hosted in house and being sent within the office. There is no limit to the size that the in house email server will send or receive. It was working last month. And every other MacBook in the office doesn't have this issue.
No this is not the answer. The email is hosted in house and being sent within the office. There is no limit to the size that the in house email server will send or receive. It was working last month. And every other MacBook in the office doesn't have this issue.
Here is the proper answer to this problem. My Macbook Pro had Office 2016 for MAC version 15.25 installed and i set my updates to manual and was able to send 27MB attachment. The other Macbook Pro had Office 2016 for MAC version 15.33 updates set to auto. I updated both to Office 2016 for MAC to 15.36 the latest neither could send attachments larger than 25MB. I uninstalled my Office and reinstalled to version 15.25 and can once again send attachments larger than 25MB. This had nothing to do with my mail server or the ISP since the the email wasn't even released from Outlook. Thanks for everyone's time.
That is why I referred you to Microsoft to see if it was a setting in Outlook. It may also be something that you can adjust if you check with them, since all it seems is that you removed an update to Office that made the change. I suspect that Microsoft should be able to answer that question, unless you can see information about what the incremental updates to your Office 2016 would have done to adjust Outlook.
I was able to check my Outlook 2016 on my Windows laptop, and got this from Help. Does not seem there is a workaround other than that mentioned, and what you did with installing different versions, but it seems there is a 20MB limit at this point.
Send large files with Outlook
You’ll receive an error message if you attempt to attach files larger than the maximum size limit. There are a few ways to work around this size limit, including using a file sharing service or compressing the file.
Outlook limits the size of files you can send. This limit prevents your computer from continually trying to upload very large attachments that exceed the limits of most Internet service providers. For Internet email account. such as Outlook.com or Gmail, the combined file size limit is 20 megabytes (MB) and for Exchange accounts (business email), the default combined file size limit is 10 MB.
Save your file to a cloud service and share a link
There are many cloud storage services to which you can upload and then share large files. Some popular cloud storage services include OneDrive, Dropbox, iCloud, and Google Drive. Once your file is stored in the cloud, you can include a link to the document in your email message.
Compress the file
When you compress, or zip, your file, it decreases its size, and it might decrease it enough to fit within the Outlook size limits for attachments. The following articles describe how to compress and extract files for different Windows operating systems.Reduce the size of an image
If you’re sending large image files you can automatically resize them to reduce their file size.
Save the file to a SharePoint server library
If you’re using Outlook in a business environment and use SharePoint, you can save a file to a SharePoint library and share a link to the file. See Share a document using SharePoint or OneDrive for instructions.
That error is generally due to issues with the ISP that is providing your mail account. They can restrict attachment sizes. Each ISP can be different, so even if you are able to send it, you may get a reject from the receiver if their ISP does not allow large attachments.
Thank you for that information. Since you had not included any of this at the beginning, people have to start at the beginning for troubleshooting. Given that all is hosted inside and others are not experiencing the issue, I suggest you check your Outlook settings to see if you have something different than others in the office. If you are unable to locate something there, you may wish to head over to Microsoft and their Office for Mac forums for assistance, unless your IT department is aware of all the settings you should have on the computer and Outlook to handle your mail.
Maybe your Network Administrator put the 25 MB file limitation on you to prevent you from sending/receiving files like this. If I were the NA, I would discourage this behavior of file sharing via email and I'd recommend file sharing via UNC paths... either notebook to server or notebook to notebook (or Workstation).
I have been using Outlook for many years and have never experienced your issue. If indeed it is an Outlook issue I suggest you post in the Microsoft help communities located here: answers.microsoft.com.
25 MB is a large attachment typically blocked by email providers. Send the attachment in smaller parts or zip it up so that it is smaller in size.
Talk to your in-house email sever administrator. Maybe the size restriction is a new limitation placed on the in-house server. Is the recipient also using this in-house server?
The total attachment size exceeds the 25MB limit
