Why does Photos quit unexpectedly?

Question

Can you explain how to prevent Photos from quitting unexpectedly?Using Photos Version 2.0 (3161.4.140) with Sierra 10.12.6 (16G29), while working on a "create a book" Photos suddenly quits without warning. This happens after a few minutes of use. I have done a repair of the Photos by starting with option/command click upon opening. I have ensured there is enough memory on my computer. I had some photos from the web that were free to use but deleted them from book because I thought maybe coding was automatically preventing use of those photos, but the program still quits unexpectedly.First few lines of error code below.Process:               Photos [1905]Path:                  /Applications/Photos.app/Contents/MacOS/PhotosIdentifier:            com.apple.PhotosVersion:               2.0 (3161.4.140)Build Info:            PhotoApp-3161004140000000~1Code Type:             X86-64 (Native)Parent Process:        ??? [1]Responsible:           Photos [1905]User ID:               501Date/Time:             2017-08-09 09:42:26.266 -0500OS Version:            Mac OS X 10.12.6 (16G29)Report Version:        12Anonymous UUID:        49D433FE-148F-734A-2800-6FEA89741DEFSleep/Wake UUID:       07A3DFBC-ADD7-4597-8F93-1099E9D253EETime Awake Since Boot: 66000 secondsSystem Integrity Protection: enabledCrashed Thread:        0  Dispatch queue: com.apple.main-threadException Type:        EXC_BAD_INSTRUCTION (SIGILL)Exception Codes:       0x0000000000000001, 0x0000000000000000Exception Note:        EXC_CORPSE_NOTIFYTermination Signal:    Illegal instruction: 4Termination Reason:    Namespace SIGNAL, Code 0x4Terminating Process:   exc handler [0]Application Specific Information:Crashing on exception: -[NSISUnrestrictedVariable mutableCopyWithZone:]: unrecognized selector sent to instance 0x608002029540

léonie · Answer

There have been a few reports that Photos is crashing, when people are trying to enter text into the text field of a book. is tat, what you have been trying to do?If not, show a bit more lines from the crash log, so we can see the back trace leading to the error message. he first 50 lines should suffice.

NikonAnsel · Answer

I have same problem with photos and with Aperture. I have macOS Sierra Version 10.13.2This is ridiculous . WHAT is the fix for this? In simple steps please.Thank you

Jinja · Answer

Yes, exactly, as I&#x27;m typing text and it&#x27;s very frustrating because I&#x27;m composing text for a memory book and just after composing awarding winning prose 😀 it crashes. I did everything I could see as fix and finally re-installed MacOS and so far haven&#x27;t had any crashes.

sdreyfus · Answer

I am having the same problem.  I am also running Sierra 10.12.6 and Photo 2.0.   Photo will quit when I type or when I try to click on a page in the album that I am creating.  Very frustrating.....  I have tried restarting the computer and that has not helped.I&#x27;ve included some of the crash report.Process:           Photos [1001]Path:              /Applications/Photos.app/Contents/MacOS/PhotosIdentifier:        com.apple.PhotosVersion:           2.0 (3161.4.140)Build Info:        PhotoApp-3161004140000000~1Code Type:         X86-64 (Native)Parent Process:    ??? [1]Responsible:       Photos [1001]User ID:           501Date/Time:         2017-08-10 16:12:42.716 -0500OS Version:        Mac OS X 10.12.6 (16G29)Report Version:    12Anonymous UUID:    59DAC3BB-E577-58D5-2E8B-3CD0C53FFF67Sleep/Wake UUID:   CC766A81-AD54-4444-BE62-A21760F1E3DETime Awake Since Boot: 10000 secondsTime Since Wake:   4200 secondsSystem Integrity Protection: enabledCrashed Thread:    5  Dispatch queue: NSOperationQueue 0x600000c3ca40 :: NSOperation 0x61000030fae0 (QOS: USER_INTERACTIVE)Exception Type:    EXC_BAD_ACCESS (SIGSEGV)Exception Codes:   KERN_INVALID_ADDRESS at 0x00004f307f39bec0Exception Note:    EXC_CORPSE_NOTIFYTermination Signal:Segmentation fault: 11Termination Reason:Namespace SIGNAL, Code 0xbTerminating Process:   exc handler [0]VM Regions Near 0x4f307f39bec0:CoreAnimation      00000001e1b8c000-00000001e2bec000 [ 16.4M] rw-/rwx SM&#x3D;PRV  --&gt; MALLOC_NANO        0000600000000000-0000600002400000 [ 36.0M] rw-/rwx SM&#x3D;PRV  Application Specific Information:objc_msgSend() selector name: objectForKey:Performing @selector(leadingSliderAction:) from sender NSSlider 0x608000569f00Thread 0:: Dispatch queue: com.apple.main-thread0   libsystem_platform.dylib  0x00007fffa4c93cad OSSpinLockLock + 111   com.apple.Foundation      0x00007fff90d42ca1 blockForLocation + 352   com.apple.Foundation      0x00007fff90d42e6a -[NSMutableRLEArray replaceObjectsInRange:withObject:length:] + 2553   com.apple.UIFoundation    0x00007fffa1f69ba6 -[NSLayoutManager removeTemporaryAttribute:forCharacterRange:] + 3474   com.apple.AppKit          0x00007fff8d1574d6 -[NSTextView _markAllForTextChecking] + 2235   com.apple.AppKit          0x00007fff8d157321 -[NSTextView(NSSharing) setContinuousSpellCheckingEnabled:] + 4306   com.apple.PhotoPrintProduct   0x000000010e4728ad -[KHTextView setContinuousSpellCheckingEnabled:] + 707   com.apple.PhotoPrintProduct   0x000000010e473170 __27-[KHTextView didChangeText]_block_invoke + 7788   com.apple.PhotoPrintProduct   0x000000010e537734 -[KHLayout performBatchUpdates:] + 479   com.apple.PhotoPrintProduct   0x000000010e472e3a -[KHTextView didChangeText] + 17110  com.apple.PhotoPrintProduct   0x000000010e471c7b -[KHTextView setAttributeValue:forKey:range:] + 16111  com.apple.PhotoPrintProduct   0x000000010e472164 -[KHTextView setLeading:] + 25112  com.apple.PhotoPrintProduct   0x000000010e662989 -[KHTextSpacingController setLeading:] + 11513  libsystem_trace.dylib     0x00007fffa4cb73a7 _os_activity_initiate_impl + 5314  com.apple.AppKit          0x00007fff8d57c721 -[NSApplication(NSResponder) sendAction:to:from:] + 45615  com.apple.AppKit          0x00007fff8d060cc4 -[NSControl sendAction:to:] + 8616  com.apple.AppKit          0x00007fff8d060bec __26-[NSCell _sendActionFrom:]_block_invoke + 13617  libsystem_trace.dylib     0x00007fffa4cb73a7 _os_activity_initiate_impl + 5318  com.apple.AppKit          0x00007fff8d060b44 -[NSCell _sendActionFrom:] + 12819  com.apple.AppKit          0x00007fff8d2a47ca __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke.1048 + 3520  libsystem_trace.dylib     0x00007fffa4cb73a7 _os_activity_initiate_impl + 5321  com.apple.AppKit          0x00007fff8d2a43bc __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke.1042 + 23522  com.apple.AppKit          0x00007fff8d8bf1f5 __46-[NSDragEventTracker trackEvent:usingHandler:]_block_invoke.51 + 69923  com.apple.AppKit          0x00007fff8d6f3a36 -[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:] + 27524  com.apple.AppKit          0x00007fff8d05fcd8 -[NSDragEventTracker trackEvent:usingHandler:] + 170125  com.apple.AppKit          0x00007fff8d05f225 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 196826  com.apple.AppKit          0x00007fff8d157b30 -[NSSliderCell trackMouse:inRect:ofView:untilMouseUp:] + 18127  com.apple.AppKit          0x00007fff8d05dddb -[NSControl mouseDown:] + 83228  com.apple.AppKit          0x00007fff8d6f824f -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 634129  com.apple.AppKit          0x00007fff8d6f4a6c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 194230  com.apple.AppKit          0x00007fff8d6f3f0a -[NSWindow(NSEventRouting) sendEvent:] + 54131  com.apple.AppKit          0x00007fff8d578681 -[NSApplication(NSEvent) sendEvent:] + 114532  com.apple.AppKit          0x00007fff8cdf3427 -[NSApplication run] + 100233  com.apple.AppKit          0x00007fff8cdbde0e NSApplicationMain + 123734  libdyld.dylib             0x00007fffa4a85235 start + 1Thread 1:: com.apple.NSEventThread0   libsystem_kernel.dylib    0x00007fffa4bac34a mach_msg_trap + 101   libsystem_kernel.dylib    0x00007fffa4bab797 mach_msg + 552   com.apple.CoreFoundation  0x00007fff8f306434 __CFRunLoopServiceMachPort + 2123   com.apple.CoreFoundation  0x00007fff8f3058c1 __CFRunLoopRun + 13614   com.apple.CoreFoundation  0x00007fff8f305114 CFRunLoopRunSpecific + 4205   com.apple.AppKit          0x00007fff8cf4bf02 _NSEventThread + 2056   libsystem_pthread.dylib   0x00007fffa4c9e93b _pthread_body + 1807   libsystem_pthread.dylib   0x00007fffa4c9e887 _pthread_start + 2868   libsystem_pthread.dylib   0x00007fffa4c9e08d thread_start + 13Thread 2:0   libsystem_kernel.dylib    0x00007fffa4bac34a mach_msg_trap + 101   libsystem_kernel.dylib    0x00007fffa4bab797 mach_msg + 552   com.apple.CoreFoundation  0x00007fff8f306434 __CFRunLoopServiceMachPort + 2123   com.apple.CoreFoundation  0x00007fff8f3058c1 __CFRunLoopRun + 13614   com.apple.CoreFoundation  0x00007fff8f305114 CFRunLoopRunSpecific + 4205   com.apple.Foundation      0x00007fff90d18252 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 2776   com.apple.Foundation      0x00007fff90d1812a -[NSRunLoop(NSRunLoop) run] + 767   com.apple.PhotoPrintProductStore    0x000000010ec029ac -[XPCONetworkManager _reachabilityUpdateThreadEntryPoint:] + 858   com.apple.Foundation      0x00007fff90d288ad __NSThread__start__ + 12439   libsystem_pthread.dylib   0x00007fffa4c9e93b _pthread_body + 18010  libsystem_pthread.dylib   0x00007fffa4c9e887 _pthread_start + 28611  libsystem_pthread.dylib   0x00007fffa4c9e08d thread_start + 13Thread 3:0   libsystem_kernel.dylib    0x00007fffa4bac34a mach_msg_trap + 101   libsystem_kernel.dylib    0x00007fffa4bab797 mach_msg + 552   com.apple.CoreFoundation  0x00007fff8f306434 __CFRunLoopServiceMachPort + 2123   com.apple.CoreFoundation  0x00007fff8f3058c1 __CFRunLoopRun + 13614   com.apple.CoreFoundation  0x00007fff8f305114 CFRunLoopRunSpecific + 4205   com.apple.Foundation      0x00007fff90d18252 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 2776   com.apple.Foundation      0x00007fff90d1812a -[NSRunLoop(NSRunLoop) run] + 767   com.apple.PhotoPrintProductStore    0x000000010ec03291 +[XPCODataFetcher networkRequestThreadEntryPoint:] + 628   com.apple.Foundation      0x00007fff90d288ad __NSThread__start__ + 12439   libsystem_pthread.dylib   0x00007fffa4c9e93b _pthread_body + 18010  libsystem_pthread.dylib   0x00007fffa4c9e887 _pthread_start + 28611  libsystem_pthread.dylib   0x00007fffa4c9e08d thread_start + 13Thread 4:: com.apple.NSURLConnectionLoader0   libsystem_kernel.dylib    0x00007fffa4bac34a mach_msg_trap + 101   libsystem_kernel.dylib    0x00007fffa4bab797 mach_msg + 552   com.apple.CoreFoundation  0x00007fff8f306434 __CFRunLoopServiceMachPort + 2123   com.apple.CoreFoundation  0x00007fff8f3058c1 __CFRunLoopRun + 13614   com.apple.CoreFoundation  0x00007fff8f305114 CFRunLoopRunSpecific + 4205   com.apple.CFNetwork       0x00007fff8e442734 +[NSURLConnection(Loader) _resourceLoadLoop:] + 3136   com.apple.Foundation      0x00007fff90d288ad __NSThread__start__ + 12437   libsystem_pthread.dylib   0x00007fffa4c9e93b _pthread_body + 1808   libsystem_pthread.dylib   0x00007fffa4c9e887 _pthread_start + 2869   libsystem_pthread.dylib   0x00007fffa4c9e08d thread_start + 13Thread 5 Crashed:: Dispatch queue: NSOperationQueue 0x600000c3ca40 :: NSOperation 0x61000030fae0 (QOS: USER_INTERACTIVE)0   libobjc.A.dylib           0x00007fffa419105d objc_msgSend + 291   com.apple.UIFoundation    0x00007fffa205dc30 -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:] + 60492   com.apple.PhotoPrintProduct   0x000000010e60bbbf -[KHTextFrameRenderer fillContext:environment:scale:] + 52283   com.apple.PhotoPrintProduct   0x000000010e5d5848 -[KHFrame(Rendering) fillContext:environment:scale:] + 15904   com.apple.PhotoPrintProduct   0x000000010e5e547d -[KHLayout(Rendering) fillContext:scale:rect:includeBackground:environment:] + 26805   com.apple.PhotoPrintProduct   0x000000010e4f42ce -[KHLayoutThumbnailer main] + 22236   com.apple.Foundation      0x00007fff90d38324 -[__NSOperationInternal _start:] + 6727   com.apple.Foundation      0x00007fff90d341db __NSOQSchedule_f + 2018   libdispatch.dylib         0x00007fffa4a4f8fc _dispatch_client_callout + 89   libdispatch.dylib         0x00007fffa4a659a0 _dispatch_queue_serial_drain + 89610  libdispatch.dylib         0x00007fffa4a58306 _dispatch_queue_invoke + 104611  libdispatch.dylib         0x00007fffa4a516b5 _dispatch_root_queue_drain + 47612  libdispatch.dylib         0x00007fffa4a5148c _dispatch_worker_thread3 + 9913  libsystem_pthread.dylib   0x00007fffa4c9e5a2 _pthread_wqthread + 129914  libsystem_pthread.dylib   0x00007fffa4c9e07d start_wqthread + 13

mike_diachenko · Answer

Dear Apple,I have the same issue with Photos after restoring my backup via Time Machine:Process:               Photos [1198]Path:                  /Applications/Photos.app/Contents/MacOS/PhotosIdentifier:            com.apple.PhotosVersion:               2.0 (3161.4.140)Build Info:            PhotoApp-3161004140000000~1Code Type:             X86-64 (Native)Parent Process:        ??? [1]Responsible:           Photos [1198]User ID:               501Date/Time:             2017-08-13 22:37:30.668 +0300OS Version:            Mac OS X 10.12.6 (16G29)Report Version:        12Anonymous UUID:        FB454BB0-96A3-F3A8-1D6C-ABC10DBF12E4Time Awake Since Boot: 730 secondsSystem Integrity Protection: disabledCrashed Thread:        0  Dispatch queue: com.apple.main-threadException Type:        EXC_CRASH (SIGABRT)Exception Codes:       0x0000000000000000, 0x0000000000000000Exception Note:        EXC_CORPSE_NOTIFYApplication Specific Information:/System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Photo LibraryPrivateAssertion failure in void testCompatibleVersion(), /Library/Caches/com.apple.xbs/Sources/PhotoApp_SubFrameworks/PhotoApp-3150.4.12 0/lib/photolibrary/PhotoLibraryPrivate/PhotoLibraryPrivate.m:23The application built with PhotoLibraryPrivate version 3161.04.140 but is running with version 3150.04.120.abort() called

Process:	Photos [1001]
Path:	/Applications/Photos.app/Contents/MacOS/Photos
Identifier:	com.apple.Photos
Version:	2.0 (3161.4.140)
Build Info:	PhotoApp-3161004140000000~1
Code Type:	X86-64 (Native)
Parent Process:	??? [1]
Responsible:	Photos [1001]
User ID:	501

Date/Time:	2017-08-10 16:12:42.716 -0500
OS Version:	Mac OS X 10.12.6 (16G29)
Report Version:	12
Anonymous UUID:	59DAC3BB-E577-58D5-2E8B-3CD0C53FFF67

Exception Type:	EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:	KERN_INVALID_ADDRESS at 0x00004f307f39bec0
Exception Note:	EXC_CORPSE_NOTIFY

Termination Signal:	Segmentation fault: 11
Termination Reason:	Namespace SIGNAL, Code 0xb

0 libsystem_platform.dylib	0x00007fffa4c93cad OSSpinLockLock + 11
1 com.apple.Foundation	0x00007fff90d42ca1 blockForLocation + 35
2 com.apple.Foundation	0x00007fff90d42e6a -[NSMutableRLEArray replaceObjectsInRange:withObject:length:] + 255
3 com.apple.UIFoundation	0x00007fffa1f69ba6 -[NSLayoutManager removeTemporaryAttribute:forCharacterRange:] + 347
4 com.apple.AppKit	0x00007fff8d1574d6 -[NSTextView _markAllForTextChecking] + 223
5 com.apple.AppKit	0x00007fff8d157321 -[NSTextView(NSSharing) setContinuousSpellCheckingEnabled:] + 430
6 com.apple.PhotoPrintProduct	0x000000010e4728ad -[KHTextView setContinuousSpellCheckingEnabled:] + 70
7 com.apple.PhotoPrintProduct	0x000000010e473170 __27-[KHTextView didChangeText]_block_invoke + 778
8 com.apple.PhotoPrintProduct	0x000000010e537734 -[KHLayout performBatchUpdates:] + 47
9 com.apple.PhotoPrintProduct	0x000000010e472e3a -[KHTextView didChangeText] + 171
10 com.apple.PhotoPrintProduct	0x000000010e471c7b -[KHTextView setAttributeValue:forKey:range:] + 161
11 com.apple.PhotoPrintProduct	0x000000010e472164 -[KHTextView setLeading:] + 251
12 com.apple.PhotoPrintProduct	0x000000010e662989 -[KHTextSpacingController setLeading:] + 115
13 libsystem_trace.dylib	0x00007fffa4cb73a7 _os_activity_initiate_impl + 53
14 com.apple.AppKit	0x00007fff8d57c721 -[NSApplication(NSResponder) sendAction:to:from:] + 456
15 com.apple.AppKit	0x00007fff8d060cc4 -[NSControl sendAction:to:] + 86
16 com.apple.AppKit	0x00007fff8d060bec __26-[NSCell _sendActionFrom:]_block_invoke + 136
17 libsystem_trace.dylib	0x00007fffa4cb73a7 _os_activity_initiate_impl + 53
18 com.apple.AppKit	0x00007fff8d060b44 -[NSCell _sendActionFrom:] + 128
19 com.apple.AppKit	0x00007fff8d2a47ca __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke.1048 + 35
20 libsystem_trace.dylib	0x00007fffa4cb73a7 _os_activity_initiate_impl + 53
21 com.apple.AppKit	0x00007fff8d2a43bc __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke.1042 + 235
22 com.apple.AppKit	0x00007fff8d8bf1f5 __46-[NSDragEventTracker trackEvent:usingHandler:]_block_invoke.51 + 699
23 com.apple.AppKit	0x00007fff8d6f3a36 -[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:] + 275
24 com.apple.AppKit	0x00007fff8d05fcd8 -[NSDragEventTracker trackEvent:usingHandler:] + 1701
25 com.apple.AppKit	0x00007fff8d05f225 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1968
26 com.apple.AppKit	0x00007fff8d157b30 -[NSSliderCell trackMouse:inRect:ofView:untilMouseUp:] + 181
27 com.apple.AppKit	0x00007fff8d05dddb -[NSControl mouseDown:] + 832
28 com.apple.AppKit	0x00007fff8d6f824f -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 6341
29 com.apple.AppKit	0x00007fff8d6f4a6c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1942
30 com.apple.AppKit	0x00007fff8d6f3f0a -[NSWindow(NSEventRouting) sendEvent:] + 541
31 com.apple.AppKit	0x00007fff8d578681 -[NSApplication(NSEvent) sendEvent:] + 1145
32 com.apple.AppKit	0x00007fff8cdf3427 -[NSApplication run] + 1002
33 com.apple.AppKit	0x00007fff8cdbde0e NSApplicationMain + 1237
34 libdyld.dylib	0x00007fffa4a85235 start + 1

0 libsystem_kernel.dylib	0x00007fffa4bac34a mach_msg_trap + 10
1 libsystem_kernel.dylib	0x00007fffa4bab797 mach_msg + 55
2 com.apple.CoreFoundation	0x00007fff8f306434 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation	0x00007fff8f3058c1 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation	0x00007fff8f305114 CFRunLoopRunSpecific + 420
5 com.apple.AppKit	0x00007fff8cf4bf02 _NSEventThread + 205
6 libsystem_pthread.dylib	0x00007fffa4c9e93b _pthread_body + 180
7 libsystem_pthread.dylib	0x00007fffa4c9e887 _pthread_start + 286
8 libsystem_pthread.dylib	0x00007fffa4c9e08d thread_start + 13

8 com.apple.Foundation	0x00007fff90d288ad __NSThread__start__ + 1243
9 libsystem_pthread.dylib	0x00007fffa4c9e93b _pthread_body + 180
10 libsystem_pthread.dylib	0x00007fffa4c9e887 _pthread_start + 286
11 libsystem_pthread.dylib	0x00007fffa4c9e08d thread_start + 13

0 libobjc.A.dylib	0x00007fffa419105d objc_msgSend + 29
1 com.apple.UIFoundation	0x00007fffa205dc30 -[NSLayoutManager(NSPrivate) _drawGlyphsForGlyphRange:atPoint:] + 6049
2 com.apple.PhotoPrintProduct	0x000000010e60bbbf -[KHTextFrameRenderer fillContext:environment:scale:] + 5228
3 com.apple.PhotoPrintProduct	0x000000010e5d5848 -[KHFrame(Rendering) fillContext:environment:scale:] + 1590
4 com.apple.PhotoPrintProduct	0x000000010e5e547d -[KHLayout(Rendering) fillContext:scale:rect:includeBackground:environment:] + 2680
5 com.apple.PhotoPrintProduct	0x000000010e4f42ce -[KHLayoutThumbnailer main] + 2223
6 com.apple.Foundation	0x00007fff90d38324 -[__NSOperationInternal _start:] + 672
7 com.apple.Foundation	0x00007fff90d341db __NSOQSchedule_f + 201
8 libdispatch.dylib	0x00007fffa4a4f8fc _dispatch_client_callout + 8
9 libdispatch.dylib	0x00007fffa4a659a0 _dispatch_queue_serial_drain + 896
10 libdispatch.dylib	0x00007fffa4a58306 _dispatch_queue_invoke + 1046
11 libdispatch.dylib	0x00007fffa4a516b5 _dispatch_root_queue_drain + 476
12 libdispatch.dylib	0x00007fffa4a5148c _dispatch_worker_thread3 + 99
13 libsystem_pthread.dylib	0x00007fffa4c9e5a2 _pthread_wqthread + 1299
14 libsystem_pthread.dylib	0x00007fffa4c9e07d start_wqthread + 13