Noise in videos iPhone 6s Plus

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Level 1

9 points

Noise in videos iPhone 6s Plus

Today I noticed the noise in the video (from the iP6s Plus). I shot videos through Instagram, Snapchat, Facebook, and there's still noise there. The dictaphone is fine, it does not bother in recorded sounds. I turned on the YT video (https://goo.gl/uyjG8P) which is no sound, I put the volume on the max, and the noise was heard when attached to my ear. Video noise is even when I record from the selfie camera. I uploaded a video (w/microphone from headphone) and the noise there is also heard.

https://goo.gl/A15YC4 ---> uploaded video w/back camera where noise is heard.

iPhone 6s Plus, iOS 10.3.3

Posted on Aug 10, 2017 12:42 AM

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Answer 1

AppleJoe

Community Manager

Aug 10, 2017 1:08 PM in response to MartinKaras

Hello Martin,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with undesired noise with the microphone on your iPhone when recording video. To help with this issue, please follow these steps for your situation:

If you still have issues after testing the microphone on your device, try these steps:

Unplug any accessory plugged into the headset jack.

Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.

Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.

Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.

Restart your device.

Make sure you have the latest version of iOS.

If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.

Get help with the microphones on your iPhone, iPad, and iPod touch

Cheers!

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