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My macbook air is HACKED by Help.apple@gmx.com and asked to wire money $50 . Sick

Is ieveryone experienced the same problem?

Any idea how to fix this?

Insane


HELP ME PLEASE ANYONE



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Posted on Aug 10, 2017 9:08 PM

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3 replies

Aug 11, 2017 12:43 AM in response to andreanmichaell

It is not your computer that has been hacked, but your Apple ID. After gaining access to that, they locked your Mac with the Find My Mac function: Use a firmware password on your Mac - Apple Support


These instructions can get you out of this, but you'll probably need Apple's assistance with that: If you think your Apple ID has been compromised - Apple Support


For future reference: be sure to activate two-factor authentication for your Apple ID: Two-factor authentication for Apple ID - Apple Support


Aside from that also set your own Firmware password as soon as you are able to user your Mac again.

My macbook air is HACKED by Help.apple@gmx.com and asked to wire money $50 . Sick

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