Itunes will not sync music to iphone

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Level 1

4 points

Itunes will not sync music to iphone

I am trying to sync music from itunes to my iphone, but for some reason it will not sync. Nothing has been changed on it for the past year or so and no settings have been changed on my iphone. I have also tryed a different iphone to see if that was the issue, but no music would sync to that one as well. I have tried deleting itunes and reinstalling it and i have also checked to see if icloud music was turned off on my iphone. I have also searched quite a few places for an answer to this, but could not find a fix. Any help to this would be appreciated.

iPhone 6 Plus, iOS 10.3.3

Posted on Aug 12, 2017 8:10 AM

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Answer 1

turingtest2

Level 10

278,351 points

Aug 12, 2017 8:56 AM in response to DarkWolfA2

Try the following all-purpose steps for dealing with erratic device or sync behaviour (including the troublesome grey dotted circles of stalled transfers). They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

Backup device to iTunes.
Restore as a new device.
Restore the backup you made earlier.

Use an encrypted backup (*) if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.

(*) The downside with backup encryption is that if you forget the password when you need it again, which could be years later, you may need to invoke a workaround to turn off encryption as shown in Re: disable encrypted backups, which can only help if your device is in a state that can backup to iCloud.

tt2

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