kernel panic iphone 7, after that iphone crashed
My iphone 7 showed a kernel panic message and after that it totally crashed. nothing works to get in on again. Does somebody have
iPhone 7, iOS 10.3.3
User profile for user:
Alwayswantingtohelp1
User level:
Community Specialist
Hello PientjeG,
Thank you for using Apple Support Communities!
I understand from your post that your iPhone will no longer start up as expected. In a situation like this you may need to restore the iPhone software to resolve the issue. The following article has the steps to restore the iPhone software:
Thank you for using Apple Support Communities!
I understand from your post that your iPhone will no longer start up as expected. In a situation like this you may need to restore the iPhone software to resolve the issue. The following article has the steps to restore the iPhone software:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Best Regards.If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
- Connect your device to a computer and open iTunes. If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart.
- On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
- Don't release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
