iPad Pro 12.9" 12nd Gen problem with Skype

Here's a probable explanation:

iPad Pro dynamic speaker configuration | Apple Developer Forums

It mentions explicit mentions in the code which are necessary to use iPad Pro acoustic systems while voice chatting.

Hi,

The same happens with Gotomeeting on 2nd gen iPad Pro 12.9.

In fact, all audio conference apps have the issue, except those from Apple (Facetime/phone calls through iPhone).

I contacted Gotomeeting support, they don't see the solution. Either there is a problem with these newer iPads (I ran the test on two units bought separately with the same result, and I also tried installing iOS 11 PB7 but the issue isn't solved either), or htere are specific methods to use for iPad pros while developing the apps that the developers don't know about or haven't implemented yet.

These iPad pros have some specific components with the four speakers, changing with orientation of the iPad etc.

Maybe Apple should push some information to these reknown software developers (Citrix, MS, WEBEX, etc?) because for now every body sees it has a default in their iPads.

Same thing with my iPad Pro 12.9” 2 gen. My callers always hear the echo of their own voice - it happens with Messenger and Skype too. FaceTime is ok. Please write about this problem to Skype, Facebook and Apple like I did. They must fix this issue.

Hi

Not sure if this is going to help increasing visibility over this thread, but I’m also facing the same issues and deeply frustrated from not being able to use a $1,000 device on a regular basis for one of the functions it is is intented to.

A simple toggle function (to disable the multi-speaker set-up) would sufice while all the developers don’t catch up with the required software code to fix this.

What I cant understand / accept is why this is not being addressed at all..

As a layman I’m guessing the the reason for the echo is there are two extra speaker, one either side of the mic.

lf apple could have the iOS turn off these two mics when skype is used problem will go away. hence you get no feedback when you have your earphones on.

Apple has a built-in echo canceller that all of these conferencing applications turn on. Obviously if you're using headphones then the echo canceller is superfluous. Third party applications seem to have problems configuring the echo canceller on the 12.9" iPad Pro or the audio driver in this model have some issue. My company (that makes a conferencing application) has experimented with a number (all?) of audio options that are unique to the 12.9" iPad Pro in hopes of discovering a configuration that will fix the echo issue, but have not found a solution. We have found that if we disable the echo canceller (voice processing) and use our own software echo canceller the problem disappears. So the problem is not related to the mic/speaker location/orientation. We have have summited a bug report to Apple a month or so ago, but we have not heard anything back.

I started a discussions here on Microsoft Skype’s community:

Microsoft Community

please comment there too