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Mac user since 1985. Even before with Apple IIC. Why is Apple Mail, heck really all email apps, so bad? It isn't like these companies haven't had enough time to make stable, solid apps with the features that are useful. I've got messages appearing for 3 seconds and then disappearing forever... they're NOWHERE! Any way we can hold somebody's feet to the fire and DEMAND decent email apps!
MacBook Pro with Retina display, macOS Sierra (10.12.6)
I had that exact scenario a few days ago with a client email. I saw the notification subject clearly and then the mail disappeared. I dismissed it as a glitch. 5 days went by and my client was upset because I hadn't responded to what was a pretty important request. Subsequent investigations revealed that it WAS a rule I had set up. The email went into a smart folder I set up for invoices. Dumb me, right? Here's the rub. I have two workstations that share the same email accounts set up as Imap, so they mirror one another. Workstation A, where I originally saw the notification, to this day, shows NO evidence of the email anywhere. I discovered the email in question while looking for something else on workstation B. It was there that I realized that the email had gone into the smart directory and not my inbox. But workstation A, it is nowhere.
My point is, yeah, some bugs.
OK. I'll go back over everything and follow your advice. But, I have a question... Do you really think this basic functionality of computer use has been developed as well as it could have been? After almost 40 years is this the best they could do?
No, actually a statement like that reflects the state of email as it appears to me after 30 years of use. I have the same kind of problems I had 20 years ago. One release doesn't have "Mark As Unread" as an option in making rules. The next edition has it. The basic interface is just that, basic, and calling it simple for ease of use is just that, simple. I'm just frustrated because it seems like email is pretty important to a lot of us and it doesn't seem to be progressing as a useful app.
That's a general statement about the amount of ingenuity that had driven the development of Apple Mail, and actually all the other mail apps I've tried over the years, at least as it appears to me. The specifics are that I assume between my iMac and Macbook Pro there must be a rule conflict... not obvious, I've been over all of the rules, etc. I've tried most every suggestion I have received and I appreciate them all. But these emails disappear from the Macbook Pro, my iPhone and iMac. They're GONE! I think that just shouldn't be allowed to happen regardless of what other stupid stuff I do. I still think it's my fault in actual use but I also think something needs to cut me off at the pass when I do that. I appreciate the reply.
If you care to provide us with your setup information and specific problem we can attempt to help. Statements like "Why is Apple Mail, heck really all email apps, so bad?" do not provide enough information for us to attempt to provide any help.
If an email "disappears" from all your devices it is because you have email setup as IMAP. So email is synchronized across all devices that access an email account. Could it be that you have a rule configured on your email provider's server that is being triggered? Or, maybe one of your devices is accessing your email account as a POP account and is downloading your email and removing it from the server before the other devices can access it from the server.
I've been using email a long time as well and have not observed the issues you appear to have. It has got to be a setting either on the email server or on your devices.
If your rule removed the email from your account, IMAP synced that action to your other email clients. Only the device with the locally-stored folder, that is not synced over IMAP, has the email.
If that’s what the rule does, it’s not a Mail bug.
Been over all the rules... don't see the preemptive rule that would make this happen. And I'm happy you think it works well... follows the standard, if the standard is all we can ever expect. BTW, if "The Fisherman" isn't just a nickname, what are you catchin' these days. :-) Thanks for the help.
Do you have any automatic Rules set up?
I think email works very well. It does as intended and conforms to the standard https://en.wikipedia.org/wiki/Internet_mail_standard
Silvers (Coho) and Kings (Chinook) Salmon
Save me a place at the table...please. (Not to be off topic or anything.) See you guys, thanks.
Why is Apple Mail so bad?
