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I have bot a iPhone 6s 32gb in December and. Now I have problem with camera I can't take e clearly video and photography and I have garante 5 moths more

What I can do

Posted on Aug 14, 2017 3:04 PM

Question marked as Best reply

Posted on Aug 18, 2017 6:45 PM

Hi


If you have not yet done so, it may help to update your iPhone to the latest software, starting by making a backup:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Otherwise, follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

2 replies
Question marked as Best reply

Aug 18, 2017 6:45 PM in response to Community User

Hi


If you have not yet done so, it may help to update your iPhone to the latest software, starting by making a backup:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Otherwise, follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

I have bot a iPhone 6s 32gb in December and. Now I have problem with camera I can't take e clearly video and photography and I have garante 5 moths more

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