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after update my iphone 7 cannot activate. message: "there is a problem with your iphone" someone can help me?

Please help.




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Posted on Aug 16, 2017 2:36 PM

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Posted on Aug 16, 2017 2:40 PM

Activation Lock Problem


It requires the Apple ID and password of the legal owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund, if you can, or take it to an Apple store for an exchange provided they will help you.


Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support

1 reply
Question marked as Best reply

Aug 16, 2017 2:40 PM in response to adorfain

Activation Lock Problem


It requires the Apple ID and password of the legal owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund, if you can, or take it to an Apple store for an exchange provided they will help you.


Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support

after update my iphone 7 cannot activate. message: "there is a problem with your iphone" someone can help me?

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