OWC Thunderbolt 3 dock with MacBook Pro - totally disappointed
Hi all
I have, after a rather long wait, received my OWC Thunderbolt 3 dock. What looks and sounds great turned out to be rather frustrating in the daily use. I have numerous issues with it, as follows.
LAN port (ethernet) is not connecting after the MacBooks start or a restart. The only thing that currently helps is unplugging the LAN cable, and plug it back it. How convenient.
I have two USB drives connected to the dock. When the MacBook sleeps, I see the drives shutdown and restart roughly every three minutes. That must kill any conventional hard disk within months, I guess. There's no way to overcome this, I have tried all USB ports.
I had the external monitor (I'm using the MacBook in clamshell mode) connected via the dock's mini display port (MDP), which didn't work at all - frequent MacBook freezes, or not reacting after a sleep. So I'm using a dedicated USB-C-to-Display-Port cable to the Monitor (a Dell 2715), which works more or less. More or less means that when the MacBook is sleeping, the monitor keeps blinking up and going back to sleep every three minutes - same as the drives.
Then, I called OWC support, explaining. After waiting for 20min or so in their queue, I could talk to someone. His reply was simply that this is the way it is and that they could do nothing as everything was Apple's fault, and that they're waiting for Apple to change this and that in the software. So, totally helpful.
I had a simple LMC USB-C docking before, and had everything plugged into it, which worked absolutely flawlessly. I bought the dock because I thought it allows me to have a little more order in the cables, and speedier connections. But what I got does not allow for seamless working, just hassle.
Anyone else experiencing such issues? At this stage, I cannot recommend the OWC Thunderbolt Dock 3.
Thanks for help and comments...
Simon
MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS Sierra (10.12.6)