connect iphone to itunes

Use the USB cable that came with the device, connecting one end to the phone, and the other to the computer. If iTunes does not open automatically, just open it on the computer. Your profile indicates you have an iPhone 4s, is that correct?

That is because the phone is disabled. You did not indicate that in your first post. If the phone is disabled, you need to follow the instructions in this support document. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Hi

Turn iPhone off

Make sure your pc is running the latest iTunes 12.6.2

Connect lead to USB on your pc

Press & hold just the power button down on iPhone don't let go

Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.

Cheers

Brian 🇬-1F1E7;