Stand Notifications suddenly stopped

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Level 1

15 points

Stand Notifications suddenly stopped

So, I haven't been getting Stand Notifications, and I have no idea why. I'm not in Do Not Disturb, not in Theater, or Airplane (at least, at the moment), haven't muted for the day, I do have Stand Notifications enabled, yet I'm not getting anything. If I do Stand within the hour, I do get credit, but I'd like the reminder to get up once in a while when I'm laying down, too. Anyone have any advice?

Posted on Aug 21, 2017 12:55 AM

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Answer 1

Top-ranking reply

Jonathan UK

Level 10

164,015 points

Aug 21, 2017 12:58 AM in response to krp71390

Hi

Stand credit can be earned once within each hour. If you have not earned Stand credit by 10 minutes to the hour, then Apple Watch provides a reminder. If you have already earned Stand credit within any given hour, then no reminder is provided.

If reminders are not being provided as expected, then it may help to follow these steps (check after each):

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

Check your settings:

On your iPhone, in the Watch app, go to: My Watch (tab) > Activity:
- If it is currently enabled, turn off Mute Reminders For Today.
- Check that Stand Reminders is turned on.
  - If this setting is already configured, then it may help to toggle it off and on again.
When viewing the time on your Apple Watch, swipe up on the screen to open Control Centre, then check that Do Not Disturb Mode (crescent moon icon) is not enabled.

Close certain apps and restart both your iPhone and your Apple Watch:

Close the Watch app, Activity app, Health app and any third-party fitness apps (if open) on your iPhone:
- Double-click the Home button, then swipe up on each app preview to close the apps.
Turn both devices off together, then restart your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- Restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

The Watch app on your iPhone takes a backup of your Apple Watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

More information:

Use the Activity app on your Apple Watch - Apple Support

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Answer 2

Kaz_GL6

Level 1

62 points

Oct 3, 2017 7:03 AM in response to krp71390

I also have the same issue, but unfortunately, these instructions have not cleared the problem for me. Still no stand notifications and no blinking indicator for the current hour 😟

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Answer 3

krp71390 Author

Level 1

15 points

Aug 21, 2017 1:09 AM in response to Jonathan UK

Wow, that was fast!

Well, I've confirmed I'm all up to date, and that Mute For Today is off; I've currently toggled the Stand Reminder, and confirmed Do Not Disturb is off, too. I'll see if that works, before trying the close and restart. Here's hoping, right?

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Answer 4

krp71390 Author

Level 1

15 points

Aug 22, 2017 7:03 AM in response to Jonathan UK

Well, that seems to have done it; granted, I had to go so far as to unpair my watch to fix things. I'm really curious what set this off in the first place... maybe when I had to adjust the time? Although I'd think that should work itself out within a week, at most; poor design, otherwise...

Either way, thanks again! Really appreciate it!

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Answer 5

Jonathan UK

Level 10

164,015 points

Aug 22, 2017 7:04 AM in response to krp71390

You're most welcome! 🙂

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