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Sgarrett16 Author

Level 1

6 points

iPad is disabled and it says not charging when I try to connect it to iTunes am I doing something wrong? I need to restore it.

Posted on Aug 21, 2017 8:53 AM

Best reply

King_Penguin

Level 10

334,150 points

Posted on Aug 21, 2017 9:06 AM

The 'not charging' isn't particularly relevant, a lot of computers (especially older ones) don't provide enough power to their ports to charge an iPad at a sufficient rate (it could still be charging slowly).

Does your computer's iTunes recognise the iPad ?

To reset the iPad : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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