The only way to remove the passcode, is to restore the iPhone to factory.
Phone locked out
3 replies
Hi
You need to restore iPhone using your pc
Turn iPhone off
Make sure your pc is running the latest iTunes 12.6.2
Connect lead to USB on your pc
Press & hold just the power button down on iPhone don't let go
Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
My wife's phone is locked out. She has forgotten her passcode due to memory loss caused by Alzheimer's disease. How do I help her unlock her phone?