if my repairs and service coverage is active does it cover my craked scree?

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Posted on Aug 22, 2017 1:37 AM

Reply
4 replies

Aug 23, 2017 6:44 AM in response to Jaycinco

Hi


The screen on your iPhone is covered under Apple's Limited Warranty against defects in materials and workmanship, but not against accidental damage.


Apple advises that you should not continue using a damaged iPhone. Follow the instructions here to arrange for your iPhone to be inspected and to establish your available service options (which may include mail-in service, if required), timescale and any cost:



Apple's screen repair prices vary by country. Prices in the US, for example, are detailed here (the cost may be less if you have previously purchased AppleCare+, depending on any claim history):


iPhone Service Pricing - Apple Support


To check your service and support coverage:


Check Your Service and Support Coverage - Apple Support

Aug 23, 2017 6:58 AM in response to Jaycinco

Hi,


Neither the Apple Warranty nor AppleCare will cover damage from accidents, drops, spills, etc. They only cover manufacturing defects. AppleCare+ provides some coverage for accidental damage, but is only available for the iPad and iPhone.

To summarise,

Apple will examine your iPhone before we confirm the repair price. Most screen repairs are caused by accidental damage, which isn’t covered under the Apple warranty.

If your screen cracks due to a manufacturing defect, it’s covered by the Apple warranty and consumer law.

If you have AppleCare+, it includes two incidents of accidental damage coverage. Each incident has an excess fee that you can apply towards screen repair. If you don’t have AppleCare+, your costs will vary.

Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

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if my repairs and service coverage is active does it cover my craked scree?

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