SPORDER.dll

Question

Level 1

91 points

SPORDER.dll

I'm a Mac user, but am trying to help my daughter with iTunes on her Windows machine. So I'm a bit lost. When opening iTunes in Windows we're getting a message the the SPORDER.dll file is missing. Can anyone enlighten me about what this is and what I should do? (iTunes has been working fine on her machine; this is a new development).

many thanks

G5 iMac, G4 PowerMac, G3 iMac, G3 iBook, Mac OS X (10.4)

Posted on Jan 7, 2007 8:13 AM

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Answer 1

polydorus

Level 6

11,967 points

Jan 7, 2007 9:23 AM in response to Jim Douglas1

Sporder.dll is an important windows component.

There is a fair bit about it on the Microsoft website, including this article about recovery after anti spyware has messed things up.
http://support.microsoft.com/kb/892350

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Answer 2

Jan 7, 2007 9:29 AM in response to Jim Douglas1

Did she recently run an anti-spyware program?

sporder.dll is usually used by MS windows when there are multiple ISPs set up on the machine. However, some anti-spyware programs incorrectly classify it as spyware and delete it.

It is also installed by Sygate Personal Firewall -- does she have that software? If so, reinstall it.

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Answer 3

Jim Douglas1 Author

Level 1

91 points

Jan 7, 2007 12:25 PM in response to Robert Jacobson1

we recently had someone "fix" the computer by doing a thorough scan of it and removal of suspect files. they obviously didn't know what they were doing. I found the file on the web, downloaded it, and installed it - now problem fixed. BTW - we were also unable to connect to ISP with this machine (I did the downloading from my trusty Mac). Reinstalling the file solved that problem, too.

Thanks all.

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